Embarkation and disembarkation are always tedious. if there could be a way of speeding it up. The buffet was good with a wide variety of food. the bars were overwhelmed at times and it took long to get drinks.
The ship is beautiful and looks like a hotel. You don't even feel like you are travelling on water. Facilities are exquisite and a lot of different personalities are catered for. The on-board entertainment was good from day 1, however entertainment on the last day was rather short lived. The cruise is advertised as a five day cruise whilst disembarkation is very early on the fifth day and you don't even spend a morning there.
We requested for changes to the dinner sittings and separation of the beds online way before the cruise and these were not effected. we ended up being moved to another restaurant away from our family and friends in order to get the first sitting. when we requested for separation of beds for our boys all we got was separation of blankets!!! it seems like changes made on the website do not matter and thus it becomes a waste of time.
The children did enjoy the teen club and made friends during the cruise. However, for parents travelling with children make it automatic that the children's cards are blocked for transacting unless authorization is given by parents instead of the current scenario where cards are open until blocked. We found ourselves with a bill of US$290 for video games and movies that we did not authorize only to learn that the kids cards can be blocked after the bill. This is probably a way for MSC to make money but it really puts clients in financial problems. I read as much as I could from the website prior to the cruise but somehow missed the bit about blocking kids cards, if that could be emphasized to parents unless MSC thrives on it which is kind of doing business in bad faith.
Pomene Island is beautiful but sadly there was no beach party like we experienced on the Portuguese island in 2015.
i would go again on the cruise but on a different route. Now looking at doing Mauritius funds permitting.
Cabin was nice but the phone handset was full of face powder on embarkation day and I had to clean it before we could use it. beds were not separated for our boys even after we effected changes online.