Norwegian Spirit Cruise Review by UnicornsAreReal
- Sail Date: December 2018
- Destination: Mediterranean
- Cabin Type: Balcony
The cabin, booked for 3 adults, was only set up for 2. Having paid over £2k each, this was unacceptable and we had to find a room steward to get this sorted out.
The tiles in the toilet needed a good scrub.
The cabin was not soundproof. We could hear every word of every conversation on both sides, including arguments and threats of divorce, plus BBC news at 6am most mornings!
Once the sofa bed was made up for person 3, you could not get to the dressing table or the balcony doors. Cramped was an understatement.
The toilet did not flush for the first 4 consecutive mornings.
One of two hooks was hanging out of the wall. I pointed this out and it was rectified, but this sort of thing should be checked in the first place.
Christmas Eve show in the theatre was amateurish and embarrassing to watch.
No traditional Christmas day meal option.
The Christmas lights around the atrium had bulbs missing/not working and so looked shoddy,
Parts of the ship are tired.
Drinks are very expensive, plus tax and gratuities but the biggest issue was the inconsistency of quality. Several cocktails tasted like cordial with little or no alcohol and with less than full measures. We had to send our Mojitos back twice on one occasion.
We didnt take the drinks package as at nearly £3000 for 3 of us, we wouldnt have drunk that much alcohol. We wouldnt have minded paying if we received a quality product, but we didnt and felt like we were being very ripped off. We did complain to the management.
Everything on board is pricey so beware. You are forbidden to bring even a bottle of water onboard, so be prepared to pay $5 if you want one. Failing that, get it from the buffet restaurant.
The gift shop was selling chocolate that had turned white. This was the case on several ranges. On complaining, the assistant just said “it comes from Miami”...and?
The main buffet restaurant gets very busy and becomes a bit of a bunfight and it can be very hard to find a table. Food was OK for lunch and we only used it for breakfast once, preferring rhe main Windows dining room with waiter service. Here we found both the food and service very food.
The entertainment in the theatre was pretty good most nights too and it was nice to have a quiet and comfortable space in the library and a dedicated board game room if you wanted it.
The Galaxy bar at the front of the ship was a nice place for evening drinks with a good forward facing view from the front windows and live band music which were good also.
The casino, which we only walked through was tacky, full of fruit machines and stunk of smoke.
Dress code is very casual. We were surprised to see some wearing sloppy T-shirts, shorts and flip-flops in the dining room in the evening.
We visited the Bistro French speciality dining where we found the food and service to be of excellent quality.
Shogun, the asian complimentary dining, we found the food to be bland and lukewarm as did other diners.
Would I use NCL again?
Probably not, based on my experience on this particular ship.
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Coffee machine a bit hit and miss. Made one cup at a time and the plug had to be pullled out and pushed in again to get it to work for cup 2 and 3.
Hook hanging out of the wall.
Bathroom a reasonable size and shower hot and powerful with a sliding door (not a curtain)
Beds and pillows very comfortable.
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