This was my second NYE cruise upon the Jewel, my first being 5 years prior, and boy, was this one a let down. Cheap and nasty holiday and a far cry from how they used to be.
Food was bland, dry, over-cooked and recycled. If you wanted quality, you were forced to pay for one of their restaurants.
Entertainment was boring and often had me looking for something to do for 3-4 hours at a time. There was an excessive amount of trivia which is cheap to run. DJ Josh had terrible song choices and it only improved when Miguel took over.
The Big Screen on Deck 14 gained more black dots across its screen across the duration of the cruise. By the end, we couldn’t see a thing and it wasn’t worthwhile watching movies!
The Dome was dead and everyone got kicked out by 1am, not 3am as it used to be. The music wasn’t anything you could dance to. People were unnecessarily being RSA’d for “drinking too much” when they hadn’t.
There wasn’t any communication about gastro outbreaks even though I heard through crew that people had be confined to their cabins.
Some friends in other cabins found mould in their showers and bed bugs in their mattresses. This was disgusting!
Some of the crew in the Waterfront were rude and arrogant. Honestly, I think they’ve given up as this ship as been sold.
We arrived on a public holiday 7am-2pm but everything was either closed or didn’t open until 10am. Very rushed.