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We previously heard that Princess was Highest standard of cruise line; we were very excited to be cruising with them~ We were very disappointed with the poor customer communication, you were made to feel very unimportant and having no family pools bopen on a cruise is a disgrace! We were unable to even be given a reason why by the front counter when questioned, just ignored and told that they did not know why? It was really sad seeing all the children dressed in their bathers waiting for pool to open that never did. The food was fantastic and the kitchen do a great job to create the Meals and so efficiently but the waiters and bar staff had no personality or entertaining value. We were just served. The Entertainment around the boat was minimal and often quiet boring However the Comedy show and Dolly Parton show was very entertaining thankfully. Overall we were very disappointed and will be only cruising with other liners

Made to feel very unimportant

Golden Princess Cruise Review by Bekpage

5 people found this helpful
Trip Details
We previously heard that Princess was Highest standard of cruise line; we were very excited to be cruising with them~

We were very disappointed with the poor customer communication, you were made to feel very unimportant and having no family pools bopen on a cruise is a disgrace! We were unable to even be given a reason why by the front counter when questioned, just ignored and told that they did not know why? It was really sad seeing all the children dressed in their bathers waiting for pool to open that never did.

The food was fantastic and the kitchen do a great job to create the Meals and so efficiently but the waiters and bar staff had no personality or entertaining value. We were just served.

The Entertainment around the boat was minimal and often quiet boring

However the Comedy show and Dolly Parton show was very entertaining thankfully.

Overall we were very disappointed and will be only cruising with other liners
Bekpage’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 10 to 12
Ages 13 to 15
Service
Onboard Experience
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Cabin Review

Cabin 12320
Comfortable beds room is adequate
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