Crystal Serenity Review

-- / 5.0
Editor Rating
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Disappointing ship

Review for Hawaii Cruise on Crystal Serenity
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10+ Cruises • Age 70s

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Value for Money
Public Rooms
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Additional details

Sail Date: Dec 2018

The ship is truly showing its age ,even after a major drydock. We stayed in a new seabreeze penthouse. Sofa was so hard that it felt as if we were on a park bench. No bed ruffle to hide our luggage. Ship is all cut up and just not graceful. Not many public spaces.

Mozart tea was served and i was brought tea without a cover and the cakes tasted as if they had freezer burn. Too many smoking areas on the ship. No introduction to the officer staff.or medical staff. The palm court is no longer a comfortable place to sit and watch the ocean. They chopped up the room with a huge bar and halving the size of the dance floor.

The spa is showing its age.. so, so ,small.

Cabin Review

Cabin Seabreeze penthouse

These cabins were just added during the drydock. The bathroom was nice. The color scheme was nice. We liked the walkin closet and the coffee maker. Our butler and attendant were lovely.

The person that approved the furnishings to these rooms should be dismissed.

The couch was about as hard as a park bench. There was a chair in the room that you couldn’t sit in. There was no bed ruffle so that for 16 days i had to look at my luggage under the bed.

What can i say.. all in all it was disappointing.

Port Reviews

Catalina Island (California)

It was a great place to spend the day. Went on a hike to the botanical garden

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