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Chose this Christmas cruise for a fun filled time including new year. Oh dear what a disappointment! Ship well past it’s “sell by” date. Seating dirty and worn out. Surprise packages from family, totally messed up Half hearted decorations very poor quality, and repetitive entertainment.Officers disinterested in passengers,complaints . Not enough explanation of ships routine. Daily programmes either changed without notice or not included in daily news sheet. Safety on decks needed attention,unable to hear announcements within cabin therefore did not receive important information definitely felt there was a shortage of staff, ie one wine waiter for numerous dinner tables. Very long wait for drinks in bars.no notifications in cabin about charge-for water. £2-80 per bottle!! Mistakes on accounts took sometime to rectify. not enough provision for disabled people.. lifts shut down far too early on evening before departure.Overall not at all a good experience.definitly would never choose CMV again.

Very disappointed

Marco Polo Cruise Review by Sally obo

9 people found this helpful
Trip Details
Chose this Christmas cruise for a fun filled time including new year.

Oh dear what a disappointment! Ship well past it’s “sell by” date. Seating dirty and worn out. Surprise packages from family, totally messed up Half hearted decorations very poor quality, and repetitive entertainment.Officers disinterested in passengers,complaints . Not enough explanation of ships routine. Daily programmes either changed without notice or not included in daily news sheet. Safety on decks needed attention,unable to hear announcements within cabin therefore did not receive important information definitely felt there was a shortage of staff, ie one wine waiter for numerous dinner tables. Very long wait for drinks in bars.no notifications in cabin about charge-for water. £2-80 per bottle!! Mistakes on accounts took sometime to rectify. not enough provision for disabled people.. lifts shut down far too early on evening before departure.Overall not at all a good experience.definitly would never choose CMV again.
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Cabin 661
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