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Marco Polo Review

3.5 / 5.0
Editor Rating
364 reviews
16 Awards

Very disappointed

Review for Marco Polo to the British Isles & Western Europe
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Sally obo
6-10 Cruises • Age 70s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Dec 2018
Cabin:

Chose this Christmas cruise for a fun filled time including new year.

Oh dear what a disappointment! Ship well past it’s “sell by” date. Seating dirty and worn out. Surprise packages from family, totally messed up Half hearted decorations very poor quality, and repetitive entertainment.Officers disinterested in passengers,complaints . Not enough explanation of ships routine. Daily programmes either changed without notice or not included in daily news sheet. Safety on decks needed attention,unable to hear announcements within cabin therefore did not receive important information definitely felt there was a shortage of staff, ie one wine waiter for numerous dinner tables. Very long wait for drinks in bars.no notifications in cabin about charge-for water. £2-80 per bottle!! Mistakes on accounts took sometime to rectify. not enough provision for disabled people.. lifts shut down far too early on evening before departure.Overall not at all a good experience.definitly would never choose CMV again.

Cabin Review

Cabin Single

Ok

Port Reviews

Bristol (Avonmouth)

Dropped off by Saga transport, driver very helpful. Escorted to embarkation “lounge” some waiting which was to be expected.

Gibraltar

Sadly it was Boxing Day, therefore not much activity, shops and bars closed.

Las Palmas (Gran Canaria)

Met up with friends for lunch in “ locals” restaurant on beach.

Madeira (Funchal)

Sadly due to rain we were limited in what to do. Also New Year’s Day, so much shut.

Lisbon

Enjoyed walking from old town to cathedral a then tram ride. Interesting city.

15 Helpful Votes

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