The crew didn't seem to care about going the 'extra mile' to help. There seems to be a morale issue with most of the crew.
Food was average at best, somehow they managed to make all their pork dishes dry and tough, even the ones that were only cooked to medium were dry.
The menus were pretentious and they weren't very appealing. We're foodies and yet it was hard to find desirable choices on the main dining room's menu. There was never a dish that I said to myself, "That was great! I hope they have it again later in the cruise!"