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Emerald Princess Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
1,737 Reviews

First and last

Emerald Princess Cruise Review by Mumpurple

6 people found this helpful
Trip Details
  • Sail Date: Dec 2018
  • Destination: Hawaii
  • Cabin Type: Oceanview (obstructed view)

First ever cruise with Princess, but will also be our last. We have cruised with three other cruise lines previously, never have we been so disappointed. We were thinking perhaps our unpleasant experiences were a ‘one-off’ with Princess but having spoken with several Elite level passengers who had decided ‘enough was enough’ and that they would no longer cruise with Princess due to ongoing cuts and increasing poor service - we quickly realised a pattern had well and truly formed for the cruise line with no signs of improvement on the horizon.

High time this ship went into dry dock. All chairs in the common areas had little to no padding left in them, VERY uncomfortable.

Condescending entertainment crew.

Sodas in every venue were flat.

Entertainment and food were mediocre at best.

A real shame, we were hoping to cruise again with Princess but this trip has certainly put us off.

Met a couple of lovely elite level couples, if it wasn’t for them, the last 15 days would’ve been a complete write off. I might add, several other elite level passengers we spoke with all stated they would never cruise with Princess again.


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Cabin Review

Oceanview (obstructed view)
Cabin OZ E120

Nice cabin, wonderful attendant with Sahu catering to our every need. Bed was super comfortable though I did feel the pillows were a little heavy for my liking though by companion loved them.


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Mumpurple
2 Reviews Written
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