Choose this cruise to see Cuba which was interesting to visit. Havana is lost in time. Beautiful yet sad to see. The time-wait to embark was very slow. Service person of the line said it's due to visa paperwork, well then, have more staff. No special line for high level C&A status. Port times different than originally told. Pre-cruise emails to RCCL help desk took forever to be answered and had incorrect info a few times. Shore excursion was shorter than advertised, guides took us to stores expecting a kickback from store. Didn't get internet package, too expensive. Cabin on 9th deck was cozy. Food was mediocre. Maybe one meal had a wow factor, food quality has gone down on RCCL. First cruise was on Majesty 20+yrs ago. If this was my first cruise, I'd never sail RCCL again. Pool is small. Dining staff and room steward were all great.