• TRAVEL NOTICE: Learn more about COVID-19
  • Newsletter
  • Write a Review
  • Boards
  • Find a Cruise
  • Reviews
  • Cruise Tips
  • News
  • Deals

Crystal Serenity Review

5.0 / 5.0
Editor Rating
291 reviews
43 Awards

Disappointing!

Review for Crystal Serenity to Pacific Coastal
User Avatar
BabaSails
10+ Cruises • Age 70s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment

Additional details

Sail Date: Dec 2018
Cabin: Deluxe Stateroom with Verandah

Perhaps my expectations were too high, but I was disappointed in many ways with Crystal ... the food, entertainment, lack of activities, the invisibility of officers, etc. Don’t know what the CD does to earn his keep. Saw the captain only once in 14 days. Long-time Crystal cruisers were not welcoming to newcomers. Food was hit and miss ... usually a miss. Not at all the gourmet cuisine I expected on Crystal. Entertainment was, at least in the Galaxy Lounge, far too loud and not geared toward us older folk.

Trivia was held only four times in fourteen days! I’m used to Trivia four times a day!

Not a friendly ship. Will not sail on Crystal again.

Cabin Review

Deluxe Stateroom with Verandah

Cabin A1

Very nice. Lots of storage. Good bathroom with two sinks, bathtub and tons of storage.

15 Helpful Votes
previous reviewnext review

Find a Crystal Serenity Cruise from $2,000

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.