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Viking Orion Cruise Review
5.0 / 5.0
Cruise Critic Editor Rating
406 Reviews

Viking Ocean Cruise needs to learn from Viking River Cruises

Viking Orion Cruise Review by NotSoYouKnow

6 people found this helpful
Trip Details
  • Sail Date: Nov 2018
  • Destination: Australia & New Zealand

Have enjoyed previous Viking River Cruises so much we wanted to try the Viking Ocean Cruise and wanted to see Australia before we got too old to travel that distance. We found the Viking Ocean Ships professionalism is not up to par with the River Cruises. My wife is gluten free with some other food allergies which we had informed the Viking booking agent but the available foods for her on ship were below par. The ship was beautiful and functioned well but much of the staff seemed confused and inexperienced. A few of the tours, especially Komodo Island, where unorganized and actually dangerous as the steps necessary to access the docks were old and hazardous and times to load on the return exceeded one hour in very hot and sunny environment. Many were showing signs of heat exhaustion. Once again, the ship and the cabins were very nice. The entertainment was nice. There were many different food offerings as long as you do not have any food issues. The Viking booking agent made changes to our itinerary that the Viking Ship staff and we were unaware of that affected our post cruise itinerary causing us much distress.60


NotSoYouKnow's Full Rating Summary
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Onboard Experience
Enrichment Activities
Value For Money
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Dining
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Entertainment
Shore Excursions
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Cabin Review

Cabin handicap mini suite 6020

Cabin is a large mini suite setup for handicap access. The room was very nice and the bathroom huge for wheelchair access. Room was great except there was not table for when we got room service and no where in the bathroom shower is there anywhere to place soaps or shampoos so everything had to be kept on the floor.


Port & Shore Excursion Reviews

Komodo Island

Unorganized and long waits in sun and heat for return.

City Tour

Typical but nice bus tour.

View All 11 City Tour Reviews
City Tour

Nice city.

View All 8 City Tour Reviews
Hamilton Island

Expected much nicer facility and beach area.

View All 3 Hamilton Island Reviews
Lone Pine Koala Sanctuary

Got to see many local animals and interact with some.

View All 32 Lone Pine Koala Sanctuary Reviews

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NotSoYouKnow
1 Reviews Written
6 Helpful Votes
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