Our trip began on Tuesday February 23rd. Arrived at the airport a bit after 10 for a 12:05 flight. We went up to the Continental counter and presented our documents. The gentleman, Major Washington, took care of us. As he printed our luggage tags he asked if we had paid, we said yes. He told us next time do not as Continental does not charge military for their bags. He then proceeded to get his supervisor and proceeded to affect a refund for our bags!!!!

Arrived at the gate in plenty of time. Still reveling in the baggage refund, the flight counter personnel began to announce the boarding call. They announced pre-boarding for their Elite members; and then to my surprise they announced, "military personnel may board at this time." Wow a super gesture by the airline.

Once aboard our little puddle jumper, our flight attendant, Fernando, proceeded to make the standard announcements. He was great. Very entertaining and very efficient. He made the flight! Our flight was uneventful. Arrived Miami 15 minutes ahead of schedule, way to go Continental. Read more