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First time for Panama Canal. Holland America received great reviews. The ship it self was like an ice box! When inquired we were told nothing could be done. Our cabin was never warm as was the rest of the ship. My wife received a bad rash and when we went to desk for assist they called doctor and I was informed there would be a charge to open the office and charge for any medication. After 9 PM the ship was dead. Staff very friendly, the one high point. Casino staff were great. Food was just average, nothing special. Tea at 3 was good, Shows were so so, One male singer who did Lionel Richey was very good. Magician was also very good. Rest of entertainment not very good. Sorry to say it let a bad taste for Holland America. I will never cruise Holland American again. I have been on 16+ cruises and this was the worst.

The ship that never left Alaska

Volendam Cruise Review by deanshar

4 people found this helpful
Trip Details
First time for Panama Canal. Holland America received great reviews.

The ship it self was like an ice box! When inquired we were told nothing could be done. Our cabin was never warm as was the rest of the ship.

My wife received a bad rash and when we went to desk for assist they called doctor and I was informed there would be a charge to open the office and charge for any medication.

After 9 PM the ship was dead. Staff very friendly, the one high point.

Casino staff were great. Food was just average, nothing special. Tea at 3 was good,

Shows were so so, One male singer who did Lionel Richey was very good. Magician was also very good. Rest of entertainment not very good. Sorry to say it let a bad taste for Holland America.

I will never cruise Holland American again. I have been on 16+ cruises and this was the worst.
deanshar’s Full Rating Summary
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