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My wife and I booked the mini-suite on the 14 day western Caribbean cruise on the Escape. We were upgraded to the Haven forward-facing penthouse by bidding. The room was spectacular. This room entitled us to use the Haven courtyard, pool, bar and restaurant. First I have to acknowledge the Haven staff that made our vacation great. The two concierge, David and Nimfa, were always there for us for anything we needed done, and for special treatment, especially the back elevators. The two best bartenders on the ship, Branko and Surendra, made the best drinks, and always came up with different drinks for us to try. Next stop, the Haven restaurant. Each meal we were greeted by the smiling faces of Arnelita and Hazel who sat us and made sure we were well taken care of. The next shout out goes to all the waiters of this restaurant, Kent, Vincent, Thereza, Katherine, Girlie, Jose, and Anish. Sorry if we misses anyone. Their service and care for the cruisers can't be beat. The service and food at Le Bistro is excellent. We loved sitting with Christian and Marc. They made our dining experiences special. Cagney's, our favorite restaurant, also had a special waiter, Augen, who we asked for as our server twice. His service and care was over the top. We can't forget our special bar server at the pool and at Headliners, Edward. He would constantly greet us and knew what we wanted. During this cruise, officers and directors were always around the ship speaking to the cruisers. Kivanc Ucar, the Hotel Director, who we spoke with many times. He stands out as the most caring and concerned individual, always around to make sure everything is going well and listening to our comments. Our favorite shows on board were Choir of Man and Wine Lovers the Musical, both held in the Supper Club. Every night there was plenty to do on board. The comedy shows were terrific, the singers and dancers around the ship were entertaining. Always something going on. Truly a great vacation. Ready for another NCL cruise.

The Haven is Heaven

Norwegian Escape Cruise Review by nbuchholtz

Trip Details
  • Sail Date: November 2018
  • Destination: Southern Caribbean
  • Cabin Type: The Haven Forward-facing Penthouse with Balcony
My wife and I booked the mini-suite on the 14 day western Caribbean cruise on the Escape. We were upgraded to the Haven forward-facing penthouse by bidding. The room was spectacular. This room entitled us to use the Haven courtyard, pool, bar and restaurant.

First I have to acknowledge the Haven staff that made our vacation great. The two concierge, David and Nimfa, were always there for us for anything we needed done, and for special treatment, especially the back elevators. The two best bartenders on the ship, Branko and Surendra, made the best drinks, and always came up with different drinks for us to try. Next stop, the Haven restaurant. Each meal we were greeted by the smiling faces of Arnelita and Hazel who sat us and made sure we were well taken care of. The next shout out goes to all the waiters of this restaurant, Kent, Vincent, Thereza, Katherine, Girlie, Jose, and Anish. Sorry if we misses anyone. Their service and care for the cruisers can't be beat.

The service and food at Le Bistro is excellent. We loved sitting with Christian and Marc. They made our dining experiences special. Cagney's, our favorite restaurant, also had a special waiter, Augen, who we asked for as our server twice. His service and care was over the top. We can't forget our special bar server at the pool and at Headliners, Edward. He would constantly greet us and knew what we wanted.

During this cruise, officers and directors were always around the ship speaking to the cruisers. Kivanc Ucar, the Hotel Director, who we spoke with many times. He stands out as the most caring and concerned individual, always around to make sure everything is going well and listening to our comments.

Our favorite shows on board were Choir of Man and Wine Lovers the Musical, both held in the Supper Club. Every night there was plenty to do on board. The comedy shows were terrific, the singers and dancers around the ship were entertaining. Always something going on.

Truly a great vacation. Ready for another NCL cruise.
nbuchholtz’s Full Rating Summary
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Cabin Review

The Haven Forward-facing Penthouse with Balcony
Cabin H7 14106
Loved having a large room with plenty of space. Living room, dining area, large bathroom and separate bedroom. The balcony was small but didn't bother us as the size of the room made up for it. Lots of storage areas and closets.
Deck 14 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews