First time on Seabourne. Its nice and upscale, yes. Only 400 pax what makes it special as expected. We expected a wonderful service and they disappointing on that. Friendly staff but less than average service. All week and never changed. Even a Royal Caribbean do better.

The Good: Fast and easy embarkation, beautiful ship, spacious suite, spacious bathroom, excellent food. Thomas Keller Restaurant was the best. Their Menu was to die for. Excellent staff. Loved the caviar service in stateroom. The all inclusive is the best thing you can have on a cruise. Good amenities, More mature and upscale but mostly friendly passengers made it classy. The assistance at debarkation to get a taxi, etc. make you feel special. Room service on disembarkation day, most cruise lines don't offer room service on disembarkation.

The bad: Just average service. Slow most of the times. We met our room attendant around 9 pm when we called guest services because the room was too warm. (We called 3 days in a row to get the AC checked and stateroom was never cool the whole week). Even on a Royal Caribbean the room attendant make the effort to meet and greet as soon a you board. We were never called by our names by anybody. Every morning we had to wait 20-30 min for the same Cappuccino and Omelette I got for breakfast. On the dinning room we waited for wine, long wait between courses (at least 10 min) and they took a long time to remove dishes too. Gym is tiny and is not really usable, just 3-4 treadmills and a few leg machines. Room service had a limited menu. Read more