Due to the fact that this ship is new and luxurious, we had high expectations for our vacation. But it ended up as the worst cruise service we ever experienced.
Unprepared crew, no knowledge of what's happening at the ship, and always with a bad mood (with few exceptions).
Attendants of the bar always busy, causing waits of up to 10 min for a simple beer (which was sometimes, warm).
Cabin was good but the bathroom was a bit small. Only on last day we found out that there was a hairdryer hidden under a table. Smartv got some good TV channels and embedded MSC application to manage onboard activities.
Great surprise. The motor boat travel to island's lakes is really great. Everyone should do it. Ohh, and don't forget to take a snorkel to see the fishes