We chose it for the trip to Egypt instead of private tour because MSCUSA call center promised the same sites for less. Instead, MSC Cruise, Musica. 10/4-11/7/18 became the worst cruise ever.
1. Call Center associates stated Egypt excursions were available even after change to Suez only
2. Smoking permitted in cabin although several disclosures prohibited smoking; crew unresponsive
Dust on chairs and curtains as if they were never moved and dusted or vacuumed in the area.
Engineers released sludge water in bathroom toilet and shower randomly when at sea.
Attendant and crew never did anything positive about the smoker smoking in the next cabin against rules. We suffered for their dereliction of duty.
They constantly posted notices not to go on balconies because of cleaning. We were on the 14th deck and it was days/week before they actually cleaned our balcony. The cleaning was not visible except for change in grate.
Excursion cancelled for safety reason MSC said.
Visited on my own.