Where do we start, Amazing trip/experience with AMA? Using our travel agent /AMA we added 1 night in Zurich, 2 nights in Basel at the beginning and 2 more nights in Amsterdam at the end of our cruise. The experience on the AMA Prima was 2nd to none, from receiving our ‘Booking Summary” and reviewing it, we felt this trip was going to be special. Then checking into our 1st hotel, seeing/experiencing “Basel” and seeing the docking of River Cruise Ships from our room, we loved it. The hotel provided us with a short transfer to the dock to board/check in on the AMA Prima & there we knew we were in for a very special cruise/vacation. The food was amazing all 3 sittings, the “Chef Table “gave us an experience to remember. The main Lounge/bar was an excellent meeting place, entertainment in the evening, snacks & cold/hot beverages most of the day. The staff was attentive to guest details, tours, dining, safety on board and made the less than 150 guests on board have what they required to make their trip a lasting experience. The daily tours were included with attention to detail for the visitor and the area.
My only negative comment is not to do with the Staff on the AMA Prima but with AMA vacation operations. AMA’s selection of hotels for the pre/post cruise were only at one budget level (highest). I found that insensitive & arrogant not fitting with what we experienced on the “AMA Prima”
Exceeded Expectations! Excellent Staff!