Vision of the Seas Review
Just another RC cruise, the good and bad
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Susie and I chose this cruise as her birthday celebration. From the beginning and throughout the cruise we dealt with some of the best of cruising and some of the worst.
We flew in (Southwest Airlines) day of the cruise without issue. Uber to the port. There is construction going on at the port and poorly marked directions led us to having to walk about a block to enter the terminal. Once inside it was mass confusion, we had to ask several people where to go to check in. The actual check in was relatively uneventful and quick. We were sent to the waiting lounge (sans the privacy and continental breakfast promised as benefit of being Crown and Anchor members) and told there would be a two hour wait to board. Ten minutes later, while looking for food, boarding began. We were able to board rather quickly and then faced with not being allowed into our cabin until 1:00 (It was about 11:00 am). We headed to the Windjammer even though we had just spent money at a small kiosk in the terminal for a sandwich and drink. The Windjammer was the first of several great experiences of the week. The Vision is a member of the smallest RC cruise ships with the smallest Windjammer in the fleet. In my opinion, it is also one of the BEST Windjammers in the fleet. The food was fresh, hot, tasty and plentiful. The crew in the Windjammer was friendly, helpful and available. These qualities were consistent throughout the cruise.
Once we got to our cabin (3608) some of the negatives of this cruise began to appear. Our cabin attendant, Jason Morales, was not present and never came around to introduce himself (he left his card on the desk). Missing was our excursion tickets & robes. Calls to housekeeping were never answered (5 calls during the week). We had to go to the excursion desk to get our tickets. The cabin itself was clean and comfortable. During the week we saw our attendant exactly once. Several times during the week we had to find attendants to other cabins to get soap and toilet paper (we started out with less than half a roll). This lack of service was the worst we've ever experienced on any cruise.