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Norwegian Breakaway Review

4.5 / 5.0
Editor Rating
3650 reviews
2 Awards

Relaxing time

Review for Norwegian Breakaway to the Southern Caribbean
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linniebrad
2-5 Cruises • Age 50s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment

Additional details

Sail Date: Dec 2018
Cabin: Mid-Ship Oceanview Stateroom with Large Picture Window
View from the gangway head to ship on arrival day
Main lobby stairs
Beautiful color change chandelier in main lobby
Costa Maya port with the Breakway & another ship docked by each other. As y
Ship docked in Jamaica
View of pool & slide deck

Ship was clean, beautiful, & friendly employees. We really had a great time & would definitely do it again. Especially for the great price we paid. On & off the ship was a easy process. Only one thing maybe on disembark day have the slower older folks & handicaps get off at a different location. We got behind some that could barely handled their luggage & held up the line.

Also, maybe next time we can get the beverage package as a given like many people we heard had. Even the ones who booked less than 6 months in advanced got the drink offer. Our travel guy with Norwegian wasn’t helpful in giving anything. He said there would be a gift in our cabin for my birthday from him. He sent nothing but our cabin Stewart did send a nice cupcake. So needless to say we won’t be using him again. I could have booked online myself just like he did. Plus I had tried contacting him 2 days before leaving on the cruise & no response from him as of yet.

The only downside of the trip & was a biggie for us was I submitted a bid to get a balcony room & never heard a word on it. I was offered to make a bid 3 days after my initial booking. And we booked like a month & half out. A man on the ship was bragging to us to how he bid $35 to go from a studio room to a balcony. My bid was more than that & still nothing. I feel like my cruise agent guy wasnt helpful when asked him if Norwegian sends emails out about making bids. All he said was yes they do offer it. But heck he knew we wanted a balcony & maybe could have helped us out. There was not a high back chair in the cabin for comfort just a stool. The toilet system was not good at flushing every time. This is no biggie but we were on one of the decks near a big chess game & we heard a noise & looked up to see one of the balcony glasses shattered & the had to cover our heads with our hands & runs under cover. Thought it was over & walked back out to look & make sure everything was ok. But more started to fall & we had to do it again. People started coming out on their balconies trying to figure out what was going on & asking us what’s was all the noise. Finally an employee came and told us to get back & basically move along. However they did get a new glass in & you would have never know anything had happened.

Cabin Review

Mid-Ship Oceanview Stateroom with Large Picture Window

Cabin OB

Cabin was nice & clean. Room steward was great. The only downfall we had was the toilet didn’t flush when you needed it to. We were not able to use ours from like 830pm-10am the next morning. It was full to the top. It wasn’t our cabin stewards fault. He reported around the 830pm & we told him again around 930am the next morning. So we had to go use the restroom elsewhere on the ship. The maintenance folks were suppose to come that pm. He apologized but again it wasn’t his fault for us being without a toilet.

Port Reviews

Cozumel

Went to Mr Sanchos for a first time experience & had a blast

Roatan

Stayed more on the ship. Small port & locals outside the gate were very pushing & made us feel very unsafe. So we turned around & headed back on the ship. When a person says no they should say have a good day & move on.

Harvest Caye

At first didn’t know if we would like it but ended up really enjoying ourselves. We had a relaxing time

Costa Maya

Several shops to go in & felt it was plenty to do right there.

Grand Cayman (Georgetown)

Couldn’t tell you it was canceled due to high swells. This was my place I wanted to buy souvenirs but guess I should have bought at the beginning cause the next stop prices were a bit more than Cozumel where I should have gotten everything.

Ocho Rios

Had a good time even tho had lots of locals offering marijuana (which e do not do). We don’t let things like that spoil our time. At least they are not pushy like in Roatan

New Orleans

We explored Bourbon street the night before our cruise

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