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Norwegian Jewel Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,389 Reviews

NCL Jewel 19 day cruise

Norwegian Jewel Cruise Review by beveridg1

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Trip Details
  • Sail Date: Nov 2018
  • Destination: Australia & New Zealand
  • Cabin Type: Family Balcony

I selected the NCL Jewel for the itinerary. Unfortunately, it changed several times due to "mechanical" problems. This caused great inconvenience and made it impossible to utilize private 3rd party shore excursions. Furthermore, NCL cancelled the Great Barrier Reef (GBR) shore excursion that the boat was running the night before the tour and provided no alternative options. Thus, the main point of the cruise (to see the GBR) was unfortunately not available and of course was very disappointing. Finally, on a NCL tender in Australia it hit a 3rd party catamaran boat when trying to reach shore. The accident knocked out the tender's engine and was a scary experience.

The NCL staff was variable with some doing a great job while others did not have a positive attitude and argued with some European guests. Overall, I have taken about 20 cruises and will probably stick to Royal Caribbean and Princess et al. in the future and will probably not sail with NCL again.

The balcony cabin was the usual size and was fine. The dining was about the average for a Carnival cruise in the Caribbean but below the standard of Royal Caribbean or Princess et al. The entertainment was a little better than average usually but again variable on this NCL Jewel cruise.

beveridg1's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

Family Balcony
Cabin B3 9664

The balcony cabin was fine and about the standard size.

Port & Shore Excursion Reviews

Komodo Island

The Komodo shore excursion was poor and a very slow 2 hour walk with hundreds of other people. It could have taken 15 minutes and was disappointing. I was there a few years ago and was much better in the past.

Barrier Reef

It was cancelled the night before the excursion and NCL gave no options but a refund.

View All 27 Barrier Reef Reviews
Newcastle (Australia)

It was a nice city and very friendly people. Free shuttle to downtown.

Lone Pine Koala Sanctuary

This was a very nice 3rd party tour up the river on a high speed boat and to the Koala Sanctuary.

View All 32 Lone Pine Koala Sanctuary Reviews

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