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My wife and I cruise at least once a year and the main attraction for us is the ship itself and its entertainment. We do not spend a lot of time in port or on excursions. NCL and Princess are the two cruise lines we keep using. WE LIKE NCL very much but want to add some constructive suggestions on this latest cruise aboard the GEM. Embarking from New York is a tremendous plus for us as we will take any opportunity to spend a few days there as well..More than half of our cruises have left NYC. The GEM is a very nice middle sized ship. Embarkation was a breeze as was disembarkation. NCL and the NYC Port Authorities have this process very well timed. In the interest of full disclosure we are in our mid sixties, have very meager dining requirements and almost exclusively avoid the formal Dining Rooms. Entertainment, however, is a big plus on any cruise. We love Broadway style shows. The GEM had a very good variety of entertainment this cruise. The large stage shows were very good and entertaining. The Magician LEVENT was well beyond average, the Comedian, however, fell well short of being entertaining. In general the NCL cruises have some very good entertainment and we were not disappointed with the stage shows. The on board roaming acts were much less appealing. In some cases the sound was too loud and pitchy and in others the presentation was just too low key and unexciting. Again, keep in mind we LIKE NCL but thought this should be noted. We and a number of others that we spoke to were very surprised that the ship did not offer more movies EVERY day. The cost is negligible if at all and allows for some quiet time for those who are not pool and deck fans or those who do not go ashore on port days. The one scheduled movie most days was at 10 or 10:30 PM in the Atrium. Great for some but hardly appealing to others. The movies can be in smaller areas such as Magnums, the Theatre during the day, Bliss, etc. It would be great to have one prior to lunck, one in the afternoon and the evening one for those who are up later. It was interesting that when the decision was made NOT to take the Tenders to Great Stirrup Key THAT DAY there were 3 movies scheduled!!!! So it can be done. And YES, we still LIKE NCL and have already bought 2 new Cruise Next Deposits. PS MICHAEL was the best Cruise Next Presenter we have ever heard. He loves his job and is great at it!!! We were very surprised this cruise that our Cruise Director, Claire was very low key and we hardly felt her presence throughout the week. It may have been an off week, or a new group of assistants but we have never had such a non presence on any cruise before. NCL is still on our favorite list. The cabin, buffet etc were all of the normal very good quality for NCL. As stated earlier we generally dine in the Buffet area but did go to Magentas on 3 occasions just to have the steak. A second area that gave a change from the Buffet was O'Sheehan's. We liked the good variety of the menu and preferred that it stays the same each day. The one area that was off-putting was the general demeanor of the staff there.They were efficient but showed little or no personality or interest in waiting on us.We did not feel welcome there and this is the only area of the whole ship that exhibited such behavior..... everyone else could not do enough for you!!!! Finally, let me repeat that we like NCL and it will continue to be one of our favorite cruise lines. It would be great to see even other ports of call than just Canveral, Private Island and Nassau from the New York embarkation port.

Love NCL but a FEW TWEAKS are IN ORDER

Norwegian Gem Cruise Review by drcreamer

1 person found this helpful
Trip Details
  • Sail Date: December 2018
  • Destination: Bahamas
  • Cabin Type: Mid-Ship Balcony
My wife and I cruise at least once a year and the main attraction for us is the ship itself and its entertainment. We do not spend a lot of time in port or on excursions. NCL and Princess are the two cruise lines we keep using. WE LIKE NCL very much but want to add some constructive suggestions on this latest cruise aboard the GEM.

Embarking from New York is a tremendous plus for us as we will take any opportunity to spend a few days there as well..More than half of our cruises have left NYC. The GEM is a very nice middle sized ship. Embarkation was a breeze as was disembarkation. NCL and the NYC Port Authorities have this process very well timed.

In the interest of full disclosure we are in our mid sixties, have very meager dining requirements and almost exclusively avoid the formal Dining Rooms. Entertainment, however, is a big plus on any cruise. We love Broadway style shows. The GEM had a very good variety of entertainment this cruise. The large stage shows were very good and entertaining. The Magician LEVENT was well beyond average, the Comedian, however, fell well short of being entertaining. In general the NCL cruises have some very good entertainment and we were not disappointed with the stage shows. The on board roaming acts were much less appealing. In some cases the sound was too loud and pitchy and in others the presentation was just too low key and unexciting. Again, keep in mind we LIKE NCL but thought this should be noted.

We and a number of others that we spoke to were very surprised that the ship did not offer more movies EVERY day. The cost is negligible if at all and allows for some quiet time for those who are not pool and deck fans or those who do not go ashore on port days. The one scheduled movie most days was at 10 or 10:30 PM in the Atrium. Great for some but hardly appealing to others. The movies can be in smaller areas such as Magnums, the Theatre during the day, Bliss, etc. It would be great to have one prior to lunck, one in the afternoon and the evening one for those who are up later. It was interesting that when the decision was made NOT to take the Tenders to Great Stirrup Key THAT DAY there were 3 movies scheduled!!!! So it can be done. And YES, we still LIKE NCL and have already bought 2 new Cruise Next Deposits. PS MICHAEL was the best Cruise Next Presenter we have ever heard. He loves his job and is great at it!!!

We were very surprised this cruise that our Cruise Director, Claire was very low key and we hardly felt her presence throughout the week. It may have been an off week, or a new group of assistants but we have never had such a non presence on any cruise before. NCL is still on our favorite list.

The cabin, buffet etc were all of the normal very good quality for NCL. As stated earlier we generally dine in the Buffet area but did go to Magentas on 3 occasions just to have the steak. A second area that gave a change from the Buffet was O'Sheehan's. We liked the good variety of the menu and preferred that it stays the same each day. The one area that was off-putting was the general demeanor of the staff there.They were efficient but showed little or no personality or interest in waiting on us.We did not feel welcome there and this is the only area of the whole ship that exhibited such behavior..... everyone else could not do enough for you!!!!

Finally, let me repeat that we like NCL and it will continue to be one of our favorite cruise lines. It would be great to see even other ports of call than just Canveral, Private Island and Nassau from the New York embarkation port.
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Cabin Review

Mid-Ship Balcony
Cabin BA 10100
Cabin was everything we expected and the stewards and staff were great.
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews