This is the third time that I embarked on a cruise-ship from Ocean Terminal. The first was on P&O's Cathay in the mid-1960's and the second was on Rhapsody of the Seas in March 2008. The boarding process was relatively smooth, and hubby and I checked in by lining up in the Platinum/Diamond/Diamond Plus line. Unfortunately, we had to wait some time at the counter because RCI could not locate our Seapasses, and when they did bring two Seapasses, these bore the wrong names.

We were issued Boarding Passes and were allowed to board the ship, and had to wait about one hour by the Pursers Desk for the correct Seapasses to be issued to us.

When we finally were able to access our Stateroom, there will nothing there: there were no robes, no value booklets, no Day 1 Cruise Compass, and other informative material. We received a welcome phone-call from the Crown&Anchor Representative asking if everything was fine and I explained the missing stuff. Later the value booklets were delivered but they were the wrong ones, so I had to seek out the stateroom attendant to ask for the robes, correct value booklets, Day 1 Cruise Compass, etc. They were finally delivered later that afternoon. Read more