We are seasoned cruisers but first time on Norwegian. No problem with embarking or disembarking ship, very smooth. Smallest balcony cabin we ever had. We didn't care for layout, felt like we were in each others way all the time. Bathroom very small but decent shower. Sore back everyday from the mattress, it had to be mattress, because I was fine when I got home. Entertainers and shows were great, better than some other cruise lines.

Did not like that NCL is always trying to nickel and dime you, especially trying to get you to buy lottery tickets before shows. Very tacky! The service was excellent. The food in Buffet was horrible, like a hospital cafeteria and the layout was very congested. The food was ok in the dining rooms but nothing special. The specialty restaurants were excellent. It was as if they are steering you to the specialty restaurants. No lobster night, what a disappointment! No lobster in specialty restaurants either. NCL really catered to smokers with the whole one side of pool deck for smokers, a smoking lounge off the regular lounge which came right out into the public areas and while you were sitting in the regular lounge you would get blasted when the door opened. The same in the casino. It was a great itinerary with 9 islands in 11 days. My husband and I like sharing tables for breakfast and dinner on cruises as we like to meet new people but it was discouraged on NCL, when we asked they said they would see what they could do but never did. The ship was nicely appointed but public areas were very crowded. We don't know if we will use NCL again unless it is for the itinerary.