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Norwegian Epic Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
4,228 Reviews

The Haven!

Norwegian Epic Cruise Review by Tanya2511

1 people found this helpful
Trip Details
  • Sail Date: Oct 2018
  • Destination: the Western Mediterranean
  • Cabin Type: Spa Suite

Recently did the Norwegian 7 Day Western Mediterranean tour : Departing Barcelona, Naples, Rome, Florence/Pisa, Cannes, Palma (Majorca) and back to Barcelona. This was our first big holiday without children (!) and we wanted something to remember, so we booked rooms in The Haven.

Wow! The Haven room was amazing, we had a balcony and spa in our room plus all of the extras you get with The Haven. I cannot recommend highly enough The Haven. You have your own butler, a concierge, your own restaurant, priority access on and off the boat, early entry into shows on the cruise and many more things. We loved it.

The cruise was great too - we missed the port of Naples because of bad weather and went to Civitavecchia. That was a horrible place and not worth getting off the boat for had we known. Lots of con artists walking around trying to get money off people and nothing worth seeing at all. The rest was amazing.

The tours through Norwegian was very expensive. I only booked 2 of them at the end. The rest of the tours I did with other tour organisers at each port. Almost half the price for some of the tours. For a couple that just wanted to have some quiet space, fantastic food, great customer service and to be spoilt - this was the perfect experience for us to do that.

We used the following tour places for our ports:

Cruising Excursions - booked a private tour and saw all the sites in one day (rushed but better than huge coaches full of people). This tour was basically wherever we wanted to go, which we enjoyed. Tour guide was good - but not fantastic with information. We had booked through Viator originally for our Rome port - and they cancelled 2 days before we left, which was really disappointing.

Viator (Driver in Rome) - booked a semi-private tour of Florence/Pisa. This tour was great. We got to Pisa before a lot of the other tourists and the tour guide was amazing. Really enjoyed this one.

The tours in Cannes and Majorca were through Norwegian - so we were like cattle herded around. Not overly enjoyable but we got to see great things.

Tanya2511's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Fitness & Recreation
Shore Excursions
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Cabin Review

Spa Suite

Amazing room. Got champagne on arrival and receive canapes/chocolates every night when we returned to our cabin. Butler was amazing for our room as well. Round bed was a new experience but was very comfortable. Pillows were amazing! Shower was quite large and you didn't feel like you were in a box.

Port & Shore Excursion Reviews

Private Tour

Was good to be able to go wherever we wanted to in a private tour.

View All 157 Private Tour Reviews
Florence & Pisa Tour

Great tour guide, great tour.

View All 274 Florence & Pisa Tour Reviews
City Tour

Large coach tour - moved around in huge batches. Was ok.

View All 28 City Tour Reviews
City Tour

Great tour guide.

View All 77 City Tour Reviews

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