Southern Caribbean Getaway: Serenade of the Seas Cruise Review by krogerwalledlake

Serenade of the Seas 4
Member Since 2010
2 Forum Posts

Overall Member Rating

Southern Caribbean Getaway

Sail Date: January 2010
Destination: Southern Caribbean
Embarkation: San Juan
This was our 5th Cruise on RCCL which pretty much takes care of the Caribbean for us. Being seasoned Cruisers we new what to expect from Royal Caribbean and for the most part we were not disappointed in regards to food, accommodations, entertainment.

We were however disappointed with a couple of our Shore Excursions which we bought thru Royal. One was the 4x4 Jeep Excursion on St. Maarten. There were 4 couples on this excursion and it quite expensive. With that being said we all were under the impression that we were renting 1 Jeep for each couple. The Excursion Guides wanted to put us in 2 Jeeps! We balked at that and explained our position to the Guides and what we assumed this excursion included for the amount of money that we all paid. We could have rented a car for a few hours for a lot less than we paid. We would recommend that the Excursion operators be a LOT more specific as to what you are paying for.

The 2nd Excursion that we were disappointed in was the More Tubing in Grenada. We were driven 45 minutes to the Excursion, we tubed for less than 30 and spent 45 minutes riding back? This was advertised as a 3-4 hr excursion? Again, Excursion operators need to be a LOT more specific about the product they are promoting.

Comments on Serenade include a musty smell in the hallway to our room. Not sure if they cleaned it or we just got used to it by the end of our Cruise.

Our room steward was fantastic, they usually are. Also all of the Staff in Windjammer Cafe were great! We never went to the Main Dining Room. Kind of a mini protest against the "Mandatory fixed figure" for gratuities. We are usually 20% tippers, depending in the quality of services rendered. What if I am not satisfied? Complain? Too late, they already have our money. Were is the incentive for great service? If they know they get paid no matter what then why should they try? Less

Published 03/08/10

Cabin review: 2069

Port and Shore Excursions

San Juan is very America friendly and the residents are very polite and courteous. It is probably as safe as any city in the US. Would recommend the Bacardi Plant tour while waiting for your flight home.

Read 2979 San Juan Reviews

We did the ECO Kayak and snorkel excursion. We would highly recommend this excursion if you are "into" these sports. We had great guides and everyone had a great time! The folks that own this venue are just fantastic and we would definitely do this again.

St. Lucia has a Rain Forest and so what better to do in a Rain Forest than Zip Line? Our guides were FANTASTIC and very patient with all of us 1st timers doing this. Just when we got good at it, we were done. We would certainly recommend this to anyone that feels they have the physical stamina to do it. It's not hard, but it's not easy either. I am 60 and had no problem with it. Can't wait to do it again! It's on our redo "bucket list"

Read 1136 St. Lucia Reviews

Not happy with our 4x4 Jeep Excursion. Way too expensive for what you actually get for what is advertised. Shopping? What a joke! We parked 3 miles from the shopping district and had 30 min. to walk there, shop, and walk back. Probably couldn't do that on roller skates if we wanted to!

We took the, Best of Tortola, excursion. Our guide was extremely courteous and informative. He probably knows more facts about his home then we do about ours. This is a beautiful island and we would recommend this excursion to everyone that visits there.

Read 1240 Tortola Reviews

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Member Since 2010
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