This was my 33rd cruise and by far the worst , food was very poor the main restaurant very slow and presentation was like a cafe, quality of food like a back street pub, reception a total joke 5 times we requested certain things and was completely ignored, but the most alarming thing was the attitude of the general manager who accused me of cheating at the casino even after cctv showed I wasn’t and made of with £80 of my money ,i also got food poisoning on the 2nd day and was confined to cabin for 24 hours after the doctor was pretty sure it was food poisoning but again the general manager didn’t agree ,I sent a letter to the CEO of Marella Chris Hackney nearly 4 weeks ago, and still no reply, as I said in the heading ....Butlins at Sea ....but that’s probably unfair to Butlins