• Write a Review
  • Boards
  • Log In
Marella Explorer Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
202 Reviews

Butlins at sea

Marella Explorer Cruise Review by Mickyia

5 people found this helpful
Trip Details
  • Sail Date: Nov 2018
  • Destination: the Eastern Caribbean

This was my 33rd cruise and by far the worst , food was very poor the main restaurant very slow and presentation was like a cafe, quality of food like a back street pub, reception a total joke 5 times we requested certain things and was completely ignored, but the most alarming thing was the attitude of the general manager who accused me of cheating at the casino even after cctv showed I wasn’t and made of with £80 of my money ,i also got food poisoning on the 2nd day and was confined to cabin for 24 hours after the doctor was pretty sure it was food poisoning but again the general manager didn’t agree ,I sent a letter to the CEO of Marella Chris Hackney nearly 4 weeks ago, and still no reply, as I said in the heading ....Butlins at Sea ....but that’s probably unfair to Butlins


Mickyia's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
Sign Up for Price Drop Alerts
Get tomorrow's price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Cabin Balcony 8163

Cabin OK , no shampoo or conditioner


Port & Shore Excursion Reviews


Previous ReviewNext Review
Mickyia
1 Reviews Written
5 Helpful Votes
Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

More Marella Explorer Reviews





Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.