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We were very excited about this cruise and choose celebrity with its great reputation and with this ship having so many sea days we wanted to make sure we had great food and great entertainment... we were in an aqua spa suit with balcony and on first impressions although it was dated it was very clean so we were happy well this didn’t last long... our room was above the main buffet so it was noisy and constantly smelt of food and the overwhelming strong garlic smell that stuck to our clothes and was in our room and throughout the corridor was sickening... the main buffet served the same everyday just changing the meat, the man carving the meat would just pick it up with his hands and chuck it on your plate even though he was wearing gloves it put you off eating it he was very rude and he had an argument with a guest because he manhandled his food so bad half of it miss his plate, it was like being served in prison...I always eat fresh vegetables at home so much to my shock and surprise to find them serving only frozen vegetables in the buffet they were tasteless and soggy quite frankly vile... I can confirm it was frozen veg as every day we saw a member of staff walking through our corridor with bags of frozen veg taking it down to the buffet... there was a particular group of people that spend all day and all night in the smoking area getting drunk which is fine until they were so drunk they were swearing shouting racist remarks being rude to the bar staff chucking rubbish and bottles all over the floor and upsetting many guest around them... where was the ships security why were these people aloud to carry on... if i had been told for 3 days of this cruise the outer decks would be shut down and lighting turned down for safety because of pirates I would have never booked this cruise, this also ment if you had paid for a balcony you couldn’t go on it the lights had to be off curtains shut... our room was difficult to get to and from with the amount of areas shut down on the ship and I saw many elderly people struggling to get to there room in the dark and getting lost in fact we helped a few and we don’t even work on the ship... entertainment well if you can call it entertainment was diabolical the best singer I saw on that ship was a guest getting up to sing in karaoke, the shows were so amateur that it was embarrassing to watch I never saw any to the end cos it was awful, celebrity need to take a leaf out of Norwegian books they had amazing shows, they charge 25 dollars per person to play deal or no deal I know other ships charge 20 dollars, the only good thing the entrainment team put on was the silent disco... tv channels consist of all about celebrity cruises a bit of sport and news channels if you want to watch a movie you pay 15 dollars that’s of course if the movie can download now even though they are charging you 15 dollars to watch a movie in your room you can watch some of them films for free in the outdoor cinema total daylight robbery on celebrity’s behalf... also opposite the coffee shop you can purchase ice cream at a cost but you can get the same ice cream in the buffet for free how can you charge people in some parts of the ship and have it for free in other parts of the ship... daylight robbery... the internet is massively over expensive and we need it for my husbands work but over half the time it didn’t work...When we got on the ship we brought a drinks package included soft drinks and alcohol much to our surprise half way through our cruise the had run out of coco cola, Nescafé and other brands not exceptable celebrity especially when it was at the start of the sea days so you had to wait till the next port before they could stock up again and even then there was still beverages unavailable... we wanted champagne with our dinner in the Italian restaurant which was the only nice meal we had they had a long list and we know that’s not encluded but we wanted a romantic night and were more than happy to pay for champagne the only good one they had was Cristal how can you run out of champagne...me and my husband got tummy aches and sickness along with a lot of other guest whilst on this ship, the only time We enjoyed ourself was when we got off the ship in Tormina and Petra... when we docked in Abu Dhabi we changed our flight and came home early because we couldn’t stand to be on this ship a moment longer I can honestly say our bad experience with this ship has put us off cruising for life I certainly will never book with celebrity again

Awful

Celebrity Constellation Cruise Review by Kirk33

10 people found this helpful
Trip Details
  • Sail Date: November 2018
  • Destination: Trans-Ocean
  • Cabin Type: Aqua Class Balcony
We were very excited about this cruise and choose celebrity with its great reputation and with this ship having so many sea days we wanted to make sure we had great food and great entertainment... we were in an aqua spa suit with balcony and on first impressions although it was dated it was very clean so we were happy well this didn’t last long... our room was above the main buffet so it was noisy and constantly smelt of food and the overwhelming strong garlic smell that stuck to our clothes and was in our room and throughout the corridor was sickening... the main buffet served the same everyday just changing the meat, the man carving the meat would just pick it up with his hands and chuck it on your plate even though he was wearing gloves it put you off eating it he was very rude and he had an argument with a guest because he manhandled his food so bad half of it miss his plate, it was like being served in prison...I always eat fresh vegetables at home so much to my shock and surprise to find them serving only frozen vegetables in the buffet they were tasteless and soggy quite frankly vile... I can confirm it was frozen veg as every day we saw a member of staff walking through our corridor with bags of frozen veg taking it down to the buffet... there was a particular group of people that spend all day and all night in the smoking area getting drunk which is fine until they were so drunk they were swearing shouting racist remarks being rude to the bar staff chucking rubbish and bottles all over the floor and upsetting many guest around them... where was the ships security why were these people aloud to carry on... if i had been told for 3 days of this cruise the outer decks would be shut down and lighting turned down for safety because of pirates I would have never booked this cruise, this also ment if you had paid for a balcony you couldn’t go on it the lights had to be off curtains shut... our room was difficult to get to and from with the amount of areas shut down on the ship and I saw many elderly people struggling to get to there room in the dark and getting lost in fact we helped a few and we don’t even work on the ship... entertainment well if you can call it entertainment was diabolical the best singer I saw on that ship was a guest getting up to sing in karaoke, the shows were so amateur that it was embarrassing to watch I never saw any to the end cos it was awful, celebrity need to take a leaf out of Norwegian books they had amazing shows, they charge 25 dollars per person to play deal or no deal I know other ships charge 20 dollars, the only good thing the entrainment team put on was the silent disco... tv channels consist of all about celebrity cruises a bit of sport and news channels if you want to watch a movie you pay 15 dollars that’s of course if the movie can download now even though they are charging you 15 dollars to watch a movie in your room you can watch some of them films for free in the outdoor cinema total daylight robbery on celebrity’s behalf... also opposite the coffee shop you can purchase ice cream at a cost but you can get the same ice cream in the buffet for free how can you charge people in some parts of the ship and have it for free in other parts of the ship... daylight robbery... the internet is massively over expensive and we need it for my husbands work but over half the time it didn’t work...When we got on the ship we brought a drinks package included soft drinks and alcohol much to our surprise half way through our cruise the had run out of coco cola, Nescafé and other brands not exceptable celebrity especially when it was at the start of the sea days so you had to wait till the next port before they could stock up again and even then there was still beverages unavailable... we wanted champagne with our dinner in the Italian restaurant which was the only nice meal we had they had a long list and we know that’s not encluded but we wanted a romantic night and were more than happy to pay for champagne the only good one they had was Cristal how can you run out of champagne...me and my husband got tummy aches and sickness along with a lot of other guest whilst on this ship, the only time We enjoyed ourself was when we got off the ship in Tormina and Petra... when we docked in Abu Dhabi we changed our flight and came home early because we couldn’t stand to be on this ship a moment longer I can honestly say our bad experience with this ship has put us off cruising for life I certainly will never book with celebrity again
Kirk33’s Full Rating Summary
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Cabin Review

Aqua Class Balcony
Cabin A2
Dated above buffet smelt for food and noisy
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins