We choose this particular trip for three reasons. First, we specifically wanted a Christmas market trip in Germany. The itinerary and length of trip matched exactly what we had in mind. Second, when looking at various trips the partnership between Scenic and National Geographic had strong appeal for us. Finally, in reviewing the Scenic Cruise line, their amenities and full service approach it all added up to booking with them.
Once the initial booking was made it could not have been any more organized and easier. Every detail was captured and managed by Scenic. We chose to make our own airline arrangements but once made they added it to our itinerary and took care of connections from airport to hotel, hotel to ship and back again. It was as close to having private trip planner managing all the details as it could get. One month before we were to sail, we received detailed instructions and recommendations at our home. Once we boarded the plane to travel to Germany, Scenic really took care of everything after that.
Arriving at the ship, the embarkation was smooth and fast. It could not have taken more than five minutes to check in and be escorted to our room. Their the staff assigned to us went over all the details of the room, what was available to us and how to contact them.
The ship was modern, build in 2015, and immaculately clean. It remained that way throughout the trip. Our junior balcony suite was spacious and comfortable. We had plenty of room for our clothes and to spread out, including a glass lined balcony.
The first evening and every evening after that the cruise director went over details for the next days itinerary and options. Each stop had several choices for guests to take advantage of ranging from fully guided tour to complete free time. Everything was completely organized and clear. After that talk, in the evening, a summary of what was said was placed in our room to help us remember. Also, there were countless staff available to answer any questions and help with any issue.
On board each day were culturally related entertainment that were tied to the area we were in. Each offering was of high quality and enjoyable. In addition, two National Geographic experts on board gave presentations on the cruise that also were tied to the trip and region. They also accompanied us on our shore excursions and were available for any discussion.
Shore entertainment excursions were also of the highest quality in wonderful settings. An example would be a private concert in a palace in Vienna that included an orchestra, opera and waltz. Really breathtaking. All shore excursions whether entertainment or informational were well organized with simple instructions. If informational local guides were well prepared, professional and highly informative.
Food and drink on board were excellent and plentiful. As with the trip, we could have as much or as little as we wanted. Always great quality, the chef and other staff were also readily available for us to discuss the menu and quality. If we wanted special orders they were fulfilled with no problem.
This was an excellent cruise from start to finish. Professional crew, focused on us having a great time really brought it all together. We would definitely recommend this trip and use Scenic again... Outstanding.
Clean, spacious and very comfortable. was extremely quiet at all times. Plenty of room in shower and bathroom. I cannot compare other rooms as I did not see them but I would most definitely want to book this category again.