Beware! There are many gimmicks, schemes, and hoaxes running rampant on the Eurodam. My family of 5 just returned from a 10 day cruise RT San Diego on December 9, 2018. My family and I were trusting and gullible and fell for many appealing offers that never panned out. We received a $40.00 credit for 2 photos from Costco that the Photo Gallery staff did not want to redeem, and ultimately, they provided 2 unflattering photos that we did not select. We received 4 coupons for $50.00 off spa services that the spa staff did not want to honor, at least not before having a stressful argument. There were daily notices to pick up a "free" sapphire or charm, but upon arrival at the designated time and place, the lady was not there to provide them. "Come for coffee, scrapbooking and quilling craft class!", but there was no coffee, no scrapbooking, and there was pressure to purchase the HA quilling kit for $14.99 per person. "Come to the American Test Kitchen Program about Steaks!" but over 100 passengers showed up and the class was cancelled; "Come for the Gnocchi Cooking Class!", but that, too, was cancelled. We often felt duped by the lure, and then the bait and switch. If an offer is made, or a coupon is provided, it should be honored graciously, without a struggle. Nothing came easy with the HA staff. They tried to renege at every opportunity. If they don't want to give out anything at a discount or free, fine, but they should not make claims about "special offers" and welsh instead. Be wary! Internet on board costs 75 cents PER MINUTE!!! Be wary! Book your SHORE EXCURSIONS online prior to your trip, since HA excursions cost $50.00 to $75.00 MORE PER PERSON for the exact same excursion by the exact same company--another rip off. There were so many disappointments from the contractors on this ship--be careful! HOWEVER--the hardworking crew were outstanding--the room stewards, waiters, food staff, cleaners, towel animal crafters, florists, etc!

Gimmicks and Hoaxes on the Eurodam, December 2018

Eurodam Cruise Review by informer 2018

7 people found this helpful
Trip Details
  • Sail Date: November 2018
  • Destination: Mexican Riviera
  • Cabin Type: Interior Stateroom
Beware! There are many gimmicks, schemes, and hoaxes running rampant on the Eurodam. My family of 5 just returned from a 10 day cruise RT San Diego on December 9, 2018.

My family and I were trusting and gullible and fell for many appealing offers that never panned out. We received a $40.00 credit for 2 photos from Costco that the Photo Gallery staff did not want to redeem, and ultimately, they provided 2 unflattering photos that we did not select. We received 4 coupons for $50.00 off spa services that the spa staff did not want to honor, at least not before having a stressful argument. There were daily notices to pick up a "free" sapphire or charm, but upon arrival at the designated time and place, the lady was not there to provide them. "Come for coffee, scrapbooking and quilling craft class!", but there was no coffee, no scrapbooking, and there was pressure to purchase the HA quilling kit for $14.99 per person. "Come to the American Test Kitchen Program about Steaks!" but over 100 passengers showed up and the class was cancelled; "Come for the Gnocchi Cooking Class!", but that, too, was cancelled. We often felt duped by the lure, and then the bait and switch. If an offer is made, or a coupon is provided, it should be honored graciously, without a struggle. Nothing came easy with the HA staff. They tried to renege at every opportunity. If they don't want to give out anything at a discount or free, fine, but they should not make claims about "special offers" and welsh instead.

Be wary! Internet on board costs 75 cents PER MINUTE!!!

Be wary! Book your SHORE EXCURSIONS online prior to your trip, since HA excursions cost $50.00 to $75.00 MORE PER PERSON for the exact same excursion by the exact same company--another rip off.

There were so many disappointments from the contractors on this ship--be careful! HOWEVER--the hardworking crew were outstanding--the room stewards, waiters, food staff, cleaners, towel animal crafters, florists, etc!
informer 2018’s Full Rating Summary
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Cabin Review

Interior Stateroom
Cabin I 7096
Cabin 7096 Rotterdam Deck was fine.
Cabin 1068 Main Deck was directly below the B.B.Kings Band and their loud music made it impossible to sleep.
Navigation Deck Inside Cabins, Balcony Cabins, Suite Cabins