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Viking Atla Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
152 Reviews

Absolutely Exceeded Expectations in every area especially Customer Service!!!

Viking Atla Cruise Review by SoniaBeecher

0 people found this helpful
Trip Details
  • Sail Date: May 2018
  • Destination: Europe River
  • Cabin Type: French Balcony

Our family, my two sisters, my brother and his wife, took our Mom on this cruise, as she had been begging for several years, slipping cruise brochures in our mail slots for many years! Our Dad passed away from Alzheimers, the previous summer, so we decide to surprise her with the cruise. Our favorite part of the cruise was Nikolai, our server who thankfully we met on the first day!!! He was absolutely incredible, speaking in several different languages to our family as we speak Russian, as well as English and conversing with our Mother, who speaks Spanish also. We felt as if he were part of our family by the end of the cruise! He was super funny, extremely attentive and perfect at his job! We also loved Zoran, Adam, Sorin and Ivaylo, they all went out of their way to make it a perfect experience for all of us!!! It was clearly evident that all of the staff, from the Captain on down to our housekeeper, took pride in all that they did for all of us! Four of us had the smaller rooms and my Mother and older sister had the larger suite, all of which were beautiful and luxurious! The best all around Customer Service and cruising Experience ever!


SoniaBeecher's Full Rating Summary
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Onboard Experience
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Value For Money
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Cabin Review

French Balcony

The cabins were beautiful! Super efficient for the amount of space, but perfectly planned and luxurious!


Port & Shore Excursion Reviews


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SoniaBeecher
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