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This cruise offered eleven days and a couple of stops where we'd never gone before. Also, it began and ended in New Orleans and gave us a chance to spend a few days in the Crescent City. I will begin by saying that at the time we booked, the cruise was to be on the Gem. Later on, it was changed to the Breakaway, and we should have RAN away! The ship is HUGE and the walking to and fro was constant and exhausting. On the up side, our cabin was great and so was the steward, Viktor. The ship was clean at all times. Fiona, a waitress in O'Sheans was on the ball and should be commended. It was impossible to get the correct answer from any of the staff. Either they don't have a command of the English language or their accents cannot be understood. Service, in general, is the worst I've ever experienced. It took four days for them to fix the air conditioner in our room. Almost the entire dining room staff could care less about the passengers. Almost anything you want is extra money. Many of the restaurants cost extra and since no one I spoke to thought any of them were very good, we skipped it altogether. The food was the worst of any cruise line we ever sailed on and I had ice cream for lunch and dinner the first two days. After that, I was too hungry and began to cave in. We both lost weight, what with the walking and not eating much. The Manhattan Room, Savor and Taste all offer the same food and generally terrible service. Pasta is barely cooked, meat is gristly and of very poor quality, etc. This is not subjective. I only met one person who claimed the food was "not bad". Everyone else seemed to feel it was awful. The excursions were over priced and not very good. We took an excursion to a brewery, which turned out to be a bus ride to a STORE, that included a few pictures of the history of the place and they showed you the barrels storing it. All of this took only a few minutes, then they offered a few samples. Some samples were actually being sold. Ridiculous. We watched a woman dance while some people banged on drums and we all were expected to tip them for this, which, I have to say, we did. Right behind them was a swamp that offered a fairly strong stench. The best part was leaving. The entertainment, if you weren't locked out of it, was good, but many people didn't book it in time and never got to some of the offerings. There was virtually nothing to do during the say. All the seats in public areas were very uncomfortable unless your backside was the side of a small state that allowed you to rest your spine against the back of the chair. The Atrium, ugly as sin, was always mobbed and getting a seat was near impossible. The casino was placed on Deck 7 and the only way to avoid walking through this immense venue, was to go to Deck 6 and ride the elevators up or Deck 8 and ride down. The stench of stale cigarette and cigar smoke was overwhelming and sickening, so much so, that Deck 6 smelled pretty bad as well. The comedy acts were good if you could get in. However, the chairs were wood and very uncomfortable to sit in after a short time. This was our first cruise on NCL. We wanted this itinerary and the prices seemed fairly low. However, we got even less than what we paid for and will never sail with them again.

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Norwegian Breakaway Cruise Review by THEWIFE

4 people found this helpful
Trip Details
  • Sail Date: November 2018
  • Destination: Southern Caribbean
  • Cabin Type: Aft-Facing Mini-Suite with Balcony
This cruise offered eleven days and a couple of stops where we'd never gone before. Also, it began and ended in New Orleans and gave us a chance to spend a few days in the Crescent City. I will begin by saying that at the time we booked, the cruise was to be on the Gem. Later on, it was changed to the Breakaway, and we should have RAN away! The ship is HUGE and the walking to and fro was constant and exhausting.

On the up side, our cabin was great and so was the steward, Viktor. The ship was clean at all times. Fiona, a waitress in O'Sheans was on the ball and should be commended.

It was impossible to get the correct answer from any of the staff. Either they don't have a command of the English language or their accents cannot be understood. Service, in general, is the worst I've ever experienced. It took four days for them to fix the air conditioner in our room. Almost the entire dining room staff could care less about the passengers. Almost anything you want is extra money. Many of the restaurants cost extra and since no one I spoke to thought any of them were very good, we skipped it altogether. The food was the worst of any cruise line we ever sailed on and I had ice cream for lunch and dinner the first two days. After that, I was too hungry and began to cave in. We both lost weight, what with the walking and not eating much. The Manhattan Room, Savor and Taste all offer the same food and generally terrible service. Pasta is barely cooked, meat is gristly and of very poor quality, etc. This is not subjective. I only met one person who claimed the food was "not bad". Everyone else seemed to feel it was awful. The excursions were over priced and not very good. We took an excursion to a brewery, which turned out to be a bus ride to a STORE, that included a few pictures of the history of the place and they showed you the barrels storing it. All of this took only a few minutes, then they offered a few samples. Some samples were actually being sold. Ridiculous. We watched a woman dance while some people banged on drums and we all were expected to tip them for this, which, I have to say, we did. Right behind them was a swamp that offered a fairly strong stench. The best part was leaving.

The entertainment, if you weren't locked out of it, was good, but many people didn't book it in time and never got to some of the offerings. There was virtually nothing to do during the say. All the seats in public areas were very uncomfortable unless your backside was the side of a small state that allowed you to rest your spine against the back of the chair.

The Atrium, ugly as sin, was always mobbed and getting a seat was near impossible. The casino was placed on Deck 7 and the only way to avoid walking through this immense venue, was to go to Deck 6 and ride the elevators up or Deck 8 and ride down. The stench of stale cigarette and cigar smoke was overwhelming and sickening, so much so, that Deck 6 smelled pretty bad as well. The comedy acts were good if you could get in. However, the chairs were wood and very uncomfortable to sit in after a short time.

This was our first cruise on NCL. We wanted this itinerary and the prices seemed fairly low. However, we got even less than what we paid for and will never sail with them again.
THEWIFE’s Full Rating Summary
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Cabin Review

Aft-Facing Mini-Suite with Balcony
Cabin M1 10316
Great! Clean and well appointed with plenty of storage space. Wheelchair accessible.
Deck 10 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Beach
    We spent the day at a resort. The beach, we were informed when we arrived, had sand fleas, so we utilized the infinity pool. We bought drinks and lunch at the pool. It was a really nice day and enjoyed ourselves.
    View All 400 Beach Reviews