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Azamara Quest Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
707 Reviews

Singapore, Bangkok,Vietnam, Singapore

Azamara Quest Cruise Review by Josi56

4 people found this helpful
Trip Details
  • Sail Date: Nov 2018
  • Destination: Asia
  • Cabin Type: Club Veranda Stateroom

This was my fourth cruise with Azamara and the third on the Quest. I love Azamara because the ships are small, no children allowed and we are treated like one of the family.

There is little music played on deck - thank goodness. Staff quickly get to know you and you get a welcome when you return.

Boarding is well organised and painless. We had to wait a long time for our luggage to arrive and we started sailaway before we finally got ours.

First night was busy as always and we all followed the usual hygiene rules of being served rather than self service for 24 hours. The strict rules about sanitizing work and we have never been unwell on this ship.

Although there are over 600 passengers on board it is possible to find peace and quiet for much of the time and I have a number of photographs that make it look like a solo trip!

The pool area was good as always, the pool clean. For some reason on our last sea day they decided to do maintenance and were pressure washing the decks at 10.30 in the morning when people were wanting to sit on the sunbeds. After complaints from a number of passengers they replaced everything and left.

The Azamazing evening was brilliant. There were no delays getting to the venue and seating was comfortable and well laid out. As always there were those who felt they had to stand up in front of other people to get the best photographs and this selfish act is very irritating. It would be helpful if the host were to ask people to remain seated to take photos.

White Night was lovely and we were lucky with the weather as there had been some storms around. We chose to sit up on Deck 10 as we have always found that once again people will go and stand across the front of the stage area totally blocking the view for anyone sitting down. We did speak to the cruise director about this and he admitted it was a problem but did not say anything on the night. In the past there has been a display of somekind but this time there was only dancing and singing from the guests and crew.

We eat in Windows because we like the self service. As a vegetarian I would like to see more choice in the main course. Most nights there are vegetables, rice and potatoes but something a little more interesting would be good. One night there was a pasty and I asked what was in it. The person behind the counter had no idea and had to go and ask. On a couple of occassions they were rather grumpy and there was an atmosphere. Something we have not experienced before.

The waiter service in Windows was on the whole very poor. In the past it had always been pretty good. However there appeared to be a number of new staff who were clueless. On two occasions we were actually ignored when signalled that we would like some water. They have a habit of looking at you and turning away. Several times we had to wait for a good ten minutes before anyone asked if we wanted water or wine. Likewise with coffee in the mornings. At times there were no waiters to be seen, others a huddle of them down by the coffee machine. They have a habit of walking around but not doing and definitely not seeing. The manager spent most of his time staring at his computer and when he did wander round did not appear to do anything. This is so different to what it used to be like and very disappointing.

Waiters in the Living Room and Caberet and Mosaic were good as were the ones on pool deck.

We were on deck 8 in a balcony room. It was clean and comfortable. Our two stewards were attentive and cheerful. We had a problem with the aircon switch not working and this was promptly repaired with two very smiley guys.

the excursions were good, small groups in very good coaches with knowledgeable guides all of whom had a sense of humour. Disembarking each time was well organised and quick. In Koh Samui the sea was turbulent and the authorities could not use their tenders but Capt Jose was not phased and the ships tenders were lowered and expertly crewed and we were taken safely ashore.

It was a great cruise as always and my only real criticism is the staff in Windows. They are the one thing that stood out in the whole of the trip.

I have booked to go to Alaska next June on the Quest and do so hope that by then some serious staff training will have taken place.


Josi56's Full Rating Summary
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Cabin Review

Club Veranda Stateroom
Cabin V2 8016

A quiet cabin midships. Balcony with table and two chairs. Small settee, coffee table and a desk and chair. Bathroom is compact but if you get organised is not a problem. Good wardrobe space and drawers and cupboards. Very comfortable bed and wonderful pillows. Clean white fluffy towels and lots of toiletries.


Port & Shore Excursion Reviews

Singapore

We were staying a few days before boarding the ship and went on our own excursions, generally shopping, walking and the Botanical Gardens which are beautiful and easy to reach using the mrt which is fast, clean and cheap.

The temples were beautiful and well worth the visit. The weather was chilly, windy and dark skies so the trip to the viewpoint was disappointing. We were taken to see a beach near some drab shops and left for an hour. There was nothing to do and this could easily have been left off. We visited a waterfall with a few shops.

View All undefined undefined Reviews
Ben Thanh Market

A very interesting market. We arrived a little late as were delayed docking but the stalls were beautiful. No one took any interest in us and our guide explained all the various different fruits.

View All 25 Ben Thanh Market Reviews
Ho Chi Minh City (Saigon)

We walked through the city seeing all the main sights finishing up with tea at the Rex Royal Hotel.

Bangkok (Laem Chabang)

Well worth the drive to this amazing place. The Summer Palace was disappointing as it was so new after the beauty of Ayutthaya.

Handicraft Market

We went to the Danoen Saduak Floating Market and the handicraft markets there. We had expected to see more actual floating market boats but the standard of items for sale was good and we were not hassled.

View All 3 Handicraft Market Reviews
Bangkok (Laem Chabang)

We had a river cruise along the river of Kings with lunch. A great way to return to the city after the Summer Palace.

Bangkok (Laem Chabang)

We did a discovery Bangkok tour taking in the temples


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Josi56
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