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Have been on ship when previously owned by P & O as ~ Arcadia, and she was lovely. The ship now has very poor interior fabrics including plastic chairs and tables. The service is extremely poor, the food was even worse. Dining in the restaurant was an experience so be missed, we were seated behind a large pillar, and had nothing to look at other than a net curtain which was falling down the the stewards caught their feet in it each time they walked by the table. Despite reporting this to the deputy head waiter, nothing was done about it. Only met two stewards who were any good at all, the rest were positively ignorant of the requirements of cruise ship passengers. The entertainments and officer were so bad they were cringworthy Arrived late at all ports except on return to Tilbury. Embarkation and disembarkation at Tilbury was terrible, not an experience to be repeated in any way, shape or form. Cannot express how bad it really was, it was a nightmare.

Been on CMV cruise and survived the ordeal - just!

Columbus Cruise Review by Alyson Jarvis

8 people found this helpful
Trip Details
Have been on ship when previously owned by P & O as ~ Arcadia, and she was lovely. The ship now has very poor interior fabrics including plastic chairs and tables. The service is extremely poor, the food was even worse.

Dining in the restaurant was an experience so be missed, we were seated behind a large pillar, and had nothing to look at other than a net curtain which was falling down the the stewards caught their feet in it each time they walked by the table. Despite reporting this to the deputy head waiter, nothing was done about it.

Only met two stewards who were any good at all, the rest were positively ignorant of the requirements of cruise ship passengers.

The entertainments and officer were so bad they were cringworthy

Arrived late at all ports except on return to Tilbury. Embarkation and disembarkation at Tilbury was terrible, not an experience to be repeated in any way, shape or form.

Cannot express how bad it really was, it was a nightmare.
Alyson Jarvis’s Full Rating Summary
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Cabin Review

Cabin 6146
When in cabin, despite the marks on the walls, and damp marks on ceiling, was quite a good size but very poor in quality.