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This was our 13 cruise with NCL and maybe our last. Embarkation was handled poorly, treated like cattle and we're platinum members. We routinely pay extra for entry to the Vibe on other NCL ships. The Escape has the nerve to charge $180 when the identical layout is available for free on the other side. They also removed seating and replaced it with a fog machine (??). So you are basically paying for a lounge chair towel and a piece of fruit. The ship has noticeably less seating and to add insult to injury, they provide uncomfortable folding chairs in the atrium. The buffet was disappointing with less variety. The Savor and Taste dining room lunch menu remained the same for 14 days. The Margaritaville concept is an empty waste of space. No one wants to contribute towards Jim Buffet's coffers for the privilege of his hamburger. NCL ought to rethink this contract. Several venues had a "Private Events" sign but was not communicated on the daily Newsletter. As a frequent cruiser with NCL, I was not invited to any. Evidently hand sanitizing is no longer a priority either. I had no issues with the staff. They were professional and friendly throughout. You would think that there is a large enough customer base out of NYC, NCL management would pay more attention to providing a pleasurable experience, maybe they just don't care.

Unlucky 13!!

Norwegian Escape Cruise Review by 123susan

Trip Details
  • Sail Date: November 2018
  • Destination: Southern Caribbean
  • Cabin Type: Aft-facing Mini-Suite with Balcony
This was our 13 cruise with NCL and maybe our last. Embarkation was handled poorly, treated like cattle and we're platinum members. We routinely pay extra for entry to the Vibe on other NCL ships. The Escape has the nerve to charge $180 when the identical layout is available for free on the other side. They also removed seating and replaced it with a fog machine (??). So you are basically paying for a lounge chair towel and a piece of fruit.

The ship has noticeably less seating and to add insult to injury, they provide uncomfortable folding chairs in the atrium.

The buffet was disappointing with less variety. The Savor and Taste dining room lunch menu remained the same for 14 days. The Margaritaville concept is an empty waste of space. No one wants to contribute towards Jim Buffet's coffers for the privilege of his hamburger. NCL ought to rethink this contract.

Several venues had a "Private Events" sign but was not communicated on the daily Newsletter. As a frequent cruiser with NCL, I was not invited to any.

Evidently hand sanitizing is no longer a priority either.

I had no issues with the staff. They were professional and friendly throughout.

You would think that there is a large enough customer base out of NYC, NCL management would pay more attention to providing a pleasurable experience, maybe they just don't care.
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