WE have been RC cruisers with over 220 nights and always enjoy our cruise. WE found this dining room staff exceptional and everyone always tried to please. We like the new menus and also enjoyed lunch in the Windjammer. The guest services staff was very helpful and competent. My husband frequented the spa everyday and found it clean and the staff very friendly and helpful.

We were disappointed with the entertainment. We returned to the ship by 4:30 on the 5 port days. Yet, one night only had an adult late night comedian. Other nights had shows at different times, 7:00, 7:45, 7:30 so it was difficult to plan evening activities or when to eat (MTD). Most ships had a set time of an early or late show and one time if it was just one show. The man in charge of entertainment said it was set in Miami and write to them if we didn't like what happened on the Jewel. We never encountered this kind of answer before-quite off-putting. We know the big production shows run for years but for many returning cruisers, we had seen tango and city of dreams half a dozen times. At least we hoped to forward to different comedians and other headliner acts. The entertainment on the Jewel was not entertaining for us.

Disembarkation was difficult because of a taxi strike and strike of baggage handlers. As a result, many people missed flights and those traveling with children had great difficulty. We were lucky to get off only 2 hours late and get a van but others had a terrible time. I don't know how RC handled it on the ship.