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Don't get me wrong, this is a great ship. Previously we have been on Rapsody and Radiance of the seas. This ship carries nealy double the amount of passingers. The ship has extra bars eating area's and meeting places to cover this. The problem is when some of the more popular activities are scheduled for an area you may find participation is difficult unless you arrive 30-40 minutes prior to the start time. Also, it appears Royal Carribean have reduced the number of drink waiters. On several occasions none were to be found. There are of course plenty of bars to get your own. It was not like this on the four other cruises we have done with RC. Despite this, it was an excellent cruise. Food and choice was fantastic. Entertainment first class, although a couple of nights movie's were shown in lieu of live entertainment.. We had a great time, but would choose the Radiance of the seas next time

Great cruise ship, customer service not what it used to be

Explorer of the Seas Cruise Review by Glenalpine

2 people found this helpful
Trip Details
Don't get me wrong, this is a great ship. Previously we have been on Rapsody and Radiance of the seas. This ship carries nealy double the amount of passingers. The ship has extra bars eating area's and meeting places to cover this. The problem is when some of the more popular activities are scheduled for an area you may find participation is difficult unless you arrive 30-40 minutes prior to the start time.

Also, it appears Royal Carribean have reduced the number of drink waiters. On several occasions none were to be found. There are of course plenty of bars to get your own. It was not like this on the four other cruises we have done with RC.

Despite this, it was an excellent cruise. Food and choice was fantastic. Entertainment first class, although a couple of nights movie's were shown in lieu of live entertainment..

We had a great time, but would choose the Radiance of the seas next time
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