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We have been using NCL for almost a decade, even had our wedding on Breakaway in 2015, but Escape is same class ship tuned down on interior design. Ship is simple design with no personally, practical floating hotel. We stayed in balcony room with a baby and toddler and it was OK, steward was OK, always busy and barely have time to anyone to talk. Management of the ship was an amazing crew, and anyone under was complete mess. Waiters in restaurants don't know what they doing and would screw up any simple order. Food in restaurants was OK, but buffet food is awful, minimum choices, a lot of cheap meat, no seafood or even NCL signature Norwegian lox. Specialties restaurant's food was amazing, and pricey and will make your wallet cry! In 14 days cruise we had only 2 free show After Midnight, Brat Pack, second one did not made any sense. Choir of Man show, is paid show with prefix dinner setting, was OK. We had one stop cancel due to 2 heliocopter lifts from the ship first two days with no explanation, and remaining stops were simple beach destinations. We end up spending more time on the ship due to cancelled stop, and there is nothing to do there. Kids sevice is ok for 3+ and for baby you have to pay $20 for 1 hour 50 min selected slot time. Overall experience of this cruise, is that NCL is cutting their cost by taking quality out of scope in any possible way they can. NCL becoming low class, no frills cruise line. Based off our last 14 day cruise, we are not coming back with NCL to cruise and will be looking for more classy company to cruise with.

Horrible ship, bad service, bad food

Norwegian Escape Cruise Review by strutmax

8 people found this helpful
Trip Details
  • Sail Date: November 2018
  • Destination: Caribbean
  • Cabin Type: Family Balcony Stateroom
We have been using NCL for almost a decade, even had our wedding on Breakaway in 2015, but Escape is same class ship tuned down on interior design. Ship is simple design with no personally, practical floating hotel. We stayed in balcony room with a baby and toddler and it was OK, steward was OK, always busy and barely have time to anyone to talk. Management of the ship was an amazing crew, and anyone under was complete mess. Waiters in restaurants don't know what they doing and would screw up any simple order. Food in restaurants was OK, but buffet food is awful, minimum choices, a lot of cheap meat, no seafood or even NCL signature Norwegian lox. Specialties restaurant's food was amazing, and pricey and will make your wallet cry! In 14 days cruise we had only 2 free show After Midnight, Brat Pack, second one did not made any sense. Choir of Man show, is paid show with prefix dinner setting, was OK. We had one stop cancel due to 2 heliocopter lifts from the ship first two days with no explanation, and remaining stops were simple beach destinations. We end up spending more time on the ship due to cancelled stop, and there is nothing to do there. Kids sevice is ok for 3+ and for baby you have to pay $20 for 1 hour 50 min selected slot time.

Overall experience of this cruise, is that NCL is cutting their cost by taking quality out of scope in any possible way they can. NCL becoming low class, no frills cruise line. Based off our last 14 day cruise, we are not coming back with NCL to cruise and will be looking for more classy company to cruise with.
strutmax’s Full Rating Summary
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Ages 3 to 6
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Cabin Review

Family Balcony Stateroom
Cabin B3 14724
OK, nothing special.
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews