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Let me say the service on their ships The Melody and The Rapsody were impeccable. Gracious and hospitable on both. I say both because due to low water we were bused from one to another. We anchored in Strasbourg, France for 3 days and bused to the cities. One city alone we rode 3 hours one way and 2 1/2 hours back. Given a mere 3 hours for the walk around part of the town and then the markets themselves. We had to rush back to hear a port talk and have 7 pm dinner. We could have dinner in the city and not rushed back. We could not see the markets at night. Which was the whole point of a Christmas Market Cruise. This was, and I mean was, a LAND TOUR by BUS. I had called Grand Circle to find out if they were cancelling with options and I was told the ships were traveling well, when I received a letter advising of probable deviation I called again, and again was assured that it could be all well. No cancellation by the company. Later on the cruise I was told by the captain that they had been changing ships due to low water all summer. I have been left extremely disappointed by a Grand Circle, due to the fact that other company’s had cancelled with options of refunds or credits to another cruise. All we were given was $100.00 to be used within 2 years. Really!

Christmas Market Nov. 25, 2018 on the Melody and the Rapsody

River Rhapsody Cruise Review by freebob

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Trip Details
Let me say the service on their ships The Melody and The Rapsody were impeccable. Gracious and hospitable on both. I say both because due to low water we were bused from one to another. We anchored in Strasbourg, France for 3 days and bused to the cities. One city alone we rode 3 hours one way and 2 1/2 hours back. Given a mere 3 hours for the walk around part of the town and then the markets themselves. We had to rush back to hear a port talk and have 7 pm dinner. We could have dinner in the city and not rushed back. We could not see the markets at night. Which was the whole point of a Christmas Market Cruise. This was, and I mean was, a LAND TOUR by BUS. I had called Grand Circle to find out if they were cancelling with options and I was told the ships were traveling well, when I received a letter advising of probable deviation I called again, and again was assured that it could be all well. No cancellation by the company. Later on the cruise I was told by the captain that they had been changing ships due to low water all summer.

I have been left extremely disappointed by a Grand Circle, due to the fact that other company’s had cancelled with options of refunds or credits to another cruise. All we were given was $100.00 to be used within 2 years. Really!
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