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Azamara Journey Review

4.5 / 5.0
Editor Rating
784 reviews
67 Awards

Not what I expected from Azamara

Review for Azamara Journey to Cuba
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MarilynA
10+ Cruises • Age 70s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment

Additional details

Sail Date: Nov 2018
Cabin: Club Deluxe Veranda Stateroom
TV remote not cleaned
Telephone not cleaned
Melted ice in ice bucket from previous passenger
Binoculars
Drips on shower walls
Rags from my initial cleaning, before I realized problem was so extensive a
Bible from bureau drawer

I am a solo traveler who chose this cruise strictly because of the itinerary, a Cuba-intensive one. My previous cruising experiences have all been with Regent, Crystal, and Silversea. I did not expect the same level of service and amenities I have experienced with Crystal and Silversea, but I did not expect to be met with a stateroom (8025) that was frankly filthy and in need of deep cleaning as well as superficial cleaning. Photos posted show embedded dirt on telephone, remote, Bible, and binoculars. Also photographed are shower walls, melted ice from previous passenger, and 1 of 2 rags I used to wipe up grime before finally complaining.

A caution about the stateroom design/construction: the verandah dividers are not opaque, and neighbors on either side can see into your stateroom, at least as far as the area with sofa and desk. To assure privacy, you need to close the drapes or turn off the lights.

The AzAmazing Evening was very well done, excellent show in Havana (Lizt Alfonso), well organized transport of 700 passengers to and from show.

Cabin Review

Club Deluxe Veranda Stateroom

Cabin VX

See full review above and photos attached. Cleanliness was definitely a big issue.

10 Helpful Votes

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