We booked this cruise through Omni Tours. The ship is absolutely beautiful. We have always gotten a balcony stateroom before but decided to book and inside stateroom as we wanted the enhanced liquor package. Our room was spacious, quiet, and our bed was extremely comfortable. Our room attendant was very attentive and tidied our room every time we left it. We found one bar on the ship where we received outstanding service, and one bar waitress that was incredible. That, is all I have to say good about the ship.
Now, the bad:
1. Organization for the lines to get our room key before we boarded was a mess and took longer than it should. There were several lines but with each stateroom checking in, the attendant had to go into a centralized room to obtain our check in package. He just handed it to us and didn’t explain it. I had to ask him to explain what the different numbers meant as I was watching other people checking in having their room keys explained to them.
Darin was our stateroom attendant. After dealing with all the crap listed above, we could consistently know that he would be in our hallway to greet us and get us what ever we needed. Our stateroom, was always tidied up when we left it, so we never had to really bother him, except when my room key was deactivated. (Then I had to go back down to customer service and wait in line for an hour). Our bed was comfortable, the towels were sandpaper at best.