1. Home
  2. Cruise Reviews
  3. Explorer of the Seas
First, let me say, I loved the itinerary for this cruise - 21 nights across the Pacific from Seattle to Sydney. Embarkation (and disembarkation) went very smoothly, though we were surprised there was no welcome aboard glass of champagne. This was a minor change from the previous cruises we'd taken on Celebrity (a sister company), but was just the beginning of a slew of disappointments in the quality of Royal Caribbean as it compared to Celebrity. My biggest complaint was the quality of food in the main dining room. Steaks were low quality and very tough. Selection was low quality and, most surprising, did not improve on formal nights. They were literally offering higher quality food selection at the buffet! The result of this however, was that the huge dining room was virtually empty while the buffet was packed with long lines and full tables. Secondly, was the unabashed up-sell! Even the dining room menu had choices that you needed to pay extra for! Apparently, if you wanted decent food, you had to pony up another $30-$50. Breakfast in the dining room had an option on the menu for the fresh-squeezed orange juice, but that would cost you an additional $5. We looked at menus from the signature menu and even they offered up-sell selections!! That's just plain tacky. Next was the sick-boat-syndrome. Every one of our party of 5 had upper respiratory illness throughout the entire 3 week period. It never abated until we got off the boat. Yet my husband and one of our friends, who suffered the most severe symptoms, had to pay exorbitant medical fees and wait for long lines to get treatment. The long lines and loud chorus of coughing throughout the boat was enough proof that this entire boat was suffering the same symptoms. The design of the ship itself left much to be desired. There was no outdoor dining section. In fact there was little emphasis on offering outside views. There were few window seats in the lower level lounges and even those just looked out on the lifeboats. There was one upper-level lounge that had a wide array of windows, but that looked out at the pool rather than out to sea. There were a lot of little lounge areas that looked into the atrium, but who wants to look at that when you're out at sea? The shows also didn't live up to the quality of those we had experienced on our Celebrity cruises with the only exception being the ice show. That was actually quite extraordinary! The one area they excelled at over Celebrity was the more active offerings for younger travelers - the FlowRider, climbing wall, miniature golf - and the larger children's activity center. Personally, I would never take another Royal Caribbean cruise. As an after thought - I forgot to include a review of the enrichment activities. On a cruise this long with SO MANY sea nights, they were unprepared for the number of people wanting to participate in the activities. There were literally fights between people trying to get into watercolor and jewelry classes and the lounges used for trivia were way too small to accommodate the crowds.

Disappointing Royal Caribbean Experience

Explorer of the Seas Cruise Review by elmaexec

1 person found this helpful
Trip Details
First, let me say, I loved the itinerary for this cruise - 21 nights across the Pacific from Seattle to Sydney. Embarkation (and disembarkation) went very smoothly, though we were surprised there was no welcome aboard glass of champagne. This was a minor change from the previous cruises we'd taken on Celebrity (a sister company), but was just the beginning of a slew of disappointments in the quality of Royal Caribbean as it compared to Celebrity.

My biggest complaint was the quality of food in the main dining room. Steaks were low quality and very tough. Selection was low quality and, most surprising, did not improve on formal nights. They were literally offering higher quality food selection at the buffet! The result of this however, was that the huge dining room was virtually empty while the buffet was packed with long lines and full tables.

Secondly, was the unabashed up-sell! Even the dining room menu had choices that you needed to pay extra for! Apparently, if you wanted decent food, you had to pony up another $30-$50. Breakfast in the dining room had an option on the menu for the fresh-squeezed orange juice, but that would cost you an additional $5. We looked at menus from the signature menu and even they offered up-sell selections!! That's just plain tacky.

Next was the sick-boat-syndrome. Every one of our party of 5 had upper respiratory illness throughout the entire 3 week period. It never abated until we got off the boat. Yet my husband and one of our friends, who suffered the most severe symptoms, had to pay exorbitant medical fees and wait for long lines to get treatment. The long lines and loud chorus of coughing throughout the boat was enough proof that this entire boat was suffering the same symptoms.

The design of the ship itself left much to be desired. There was no outdoor dining section. In fact there was little emphasis on offering outside views. There were few window seats in the lower level lounges and even those just looked out on the lifeboats. There was one upper-level lounge that had a wide array of windows, but that looked out at the pool rather than out to sea. There were a lot of little lounge areas that looked into the atrium, but who wants to look at that when you're out at sea?

The shows also didn't live up to the quality of those we had experienced on our Celebrity cruises with the only exception being the ice show. That was actually quite extraordinary!

The one area they excelled at over Celebrity was the more active offerings for younger travelers - the FlowRider, climbing wall, miniature golf - and the larger children's activity center. Personally, I would never take another Royal Caribbean cruise.

As an after thought - I forgot to include a review of the enrichment activities. On a cruise this long with SO MANY sea nights, they were unprepared for the number of people wanting to participate in the activities. There were literally fights between people trying to get into watercolor and jewelry classes and the lounges used for trivia were way too small to accommodate the crowds.
elmaexec’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Royal Caribbean Explorer of the Seas price drops
250,000+ people have entered their email