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Our son chose this cruise to help them get away after a horrific year of enduring Hurricane Michael. They are a military family and had their home decimated and the base in which he is based was destroyed. We all needed to give their family a break. We made lemonade out of lemons. But it was just terrible. Getting on board the person who registered us did not even know what she was doing. Before getting on board we had to go through the whole process again! I met other persons who had the same experience. Whoever designed the cabins on this ship should never be employed again. Yes it was that bad. The shower and bathrooms had translucent doors so whoever entered the cabin or were in the cabin could see the person going to the bathroom or taking a shower. We had grandchildren in our cabin for the first 3 days and never had any privacy. We just hated it. Had I known about this before the cruise we would have never cruised NCL Epic. The passenger capacity was 4100 and we felt it. Long lines and crowds everywhere. Loud music constantly and a poor selection most of the time. Bartenders were over worked and understaffed making for more of a feeling of being overcrowded. We had a drink program with our fare but the wait times out by the pool area made it prohibitive to even get a drink. We could never find a quiet space on this ship. It was overwhelming how crowded it was. The pools were so tiny you would have thought they were designed for a small home. Tenders: At one port it took us 51 minutes from the time we entered the tender line until we were back on the ship. Holland America used their own tenders and there was no lines! Poor service on NCL! Our first day on board the buffet lines were way too long and when they opened up the main buffet room they did not even know what they were serving! This was not a vacation! It was a grueling event! I met other people on board who could not wait to get home. It was that bad.

The Cruise from Hell--EPIC/NCL

Norwegian Epic Cruise Review by edanhalt

2 people found this helpful
Trip Details
Our son chose this cruise to help them get away after a horrific year of enduring Hurricane Michael. They are a military family and had their home decimated and the base in which he is based was destroyed. We all needed to give their family a break. We made lemonade out of lemons. But it was just terrible.

Getting on board the person who registered us did not even know what she was doing. Before getting on board we had to go through the whole process again! I met other persons who had the same experience.

Whoever designed the cabins on this ship should never be employed again. Yes it was that bad. The shower and bathrooms had translucent doors so whoever entered the cabin or were in the cabin could see the person going to the bathroom or taking a shower. We had grandchildren in our cabin for the first 3 days and never had any privacy. We just hated it. Had I known about this before the cruise we would have never cruised NCL Epic.

The passenger capacity was 4100 and we felt it. Long lines and crowds everywhere. Loud music constantly and a poor selection most of the time. Bartenders were over worked and understaffed making for more of a feeling of being overcrowded. We had a drink program with our fare but the wait times out by the pool area made it prohibitive to even get a drink. We could never find a quiet space on this ship. It was overwhelming how crowded it was.

The pools were so tiny you would have thought they were designed for a small home.

Tenders: At one port it took us 51 minutes from the time we entered the tender line until we were back on the ship. Holland America used their own tenders and there was no lines! Poor service on NCL!

Our first day on board the buffet lines were way too long and when they opened up the main buffet room they did not even know what they were serving! This was not a vacation! It was a grueling event! I met other people on board who could not wait to get home. It was that bad.
edanhalt’s Full Rating Summary
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Cabin Review

Mid-Ship Balcony
Cabin BA 12140
In 37 years of cruising this was by far the worst due to the overall design of this ship. The cabin was a big part of this problem. Two translucent doors on both the bathroom and shower made it pretty intrusive. If you are traveling with children or another couple this cabin was a total nightmare. Was person who designed this on drugs??!! Where was the review process on this design? I mean really??!! The CEO should have inspected and known about this. Makes me wonder about the NCL leadership. Its not what you EXPECT, its what you INSPECT. I would like to see their CEO go on a cruise with 2 grandkids and 2 adults. This was just terrible. Never going on NCL in this life time again. The first NCL cruise was bad, this one was worse.
Deck 12 Inside Cabins, Balcony Cabins, Suite Cabins