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We joined this cruise following a repositioning cruise. Too many things went wrong, Our excursion on Panama was ruined by our terrible coach which broke down. First replacement coach as bad, 3rd time lucky. However, the excursions team did not want to hear our complaints. The cabin was pleasant and well looked after by the young gentleman who was swift to resolve any issues. The restaurants were good, however, too much cap doffing to suite customers and we were ignored, just a little too often. The queue management at the restaurant was haphazard. With the word Ultimate in the cruise name, you would have thought that the destination ports may have been more select. The captain was brilliant and we looked forward to his 10am messages each day when we were at sea. Other officers were not the most professional. Don't get me wrong, we enjoyed the trip, but we are hesitant to book another cruise with Celebrity.

Nice Cruise, but not Ultimate

Celebrity Reflection Cruise Review by StuPot1947

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Trip Details
We joined this cruise following a repositioning cruise. Too many things went wrong, Our excursion on Panama was ruined by our terrible coach which broke down. First replacement coach as bad, 3rd time lucky. However, the excursions team did not want to hear our complaints.

The cabin was pleasant and well looked after by the young gentleman who was swift to resolve any issues.

The restaurants were good, however, too much cap doffing to suite customers and we were ignored, just a little too often. The queue management at the restaurant was haphazard.

With the word Ultimate in the cruise name, you would have thought that the destination ports may have been more select.

The captain was brilliant and we looked forward to his 10am messages each day when we were at sea. Other officers were not the most professional.

Don't get me wrong, we enjoyed the trip, but we are hesitant to book another cruise with Celebrity.
StuPot1947’s Full Rating Summary
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Cabin Review

Deluxe Ocean View with Verandah
Cabin 2B 9090
Compact and well designed, limited facilities
Sunrise Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins