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Ovation of the Seas Review

4.5 / 5.0
Editor Rating
672 reviews
5 Awards

DISASTER AND A NIGHTMARE AND TO ADD TO IT NONCHALANT STAFF

Review for Ovation of the Seas to Asia
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belolga
2-5 Cruises • Age 60s

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Additional details

Sail Date: Oct 2018
Cabin: Ocean View Balcony
the absolute chaos and mayhem while disembarking - was  a HEALTH AND SAFETY

I chose this cruise as i wanted to tour the Philippines but after paying the initial deposit the cruise changed its itinerary to Vietnam instead and I couldn’t opt out.

Having been on an earlier RCL cruise, the Legend of the Seas, I was really looking forward to RCL’s excellent level of service and care that I had come to expect – but sadly, it was a complete let down literally like chalk and cheese.

EMBARKATION – winding lines and a totally inefficient process

Cabin Review

Ocean View Balcony

Cabin 3D

CABIN was our the only saving grace - was great and spacious, as we had a balcony room and the view was stupendous

i think RCL is getting a very bad attitude - they are getting people to embark on cruises, but not offering the quality of services - they focus on the premium member with onboard private parties and ignore the new customers - i wrote to them and just got a standard reply not really addressing any of my greivances.

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