First time on MSC and from all the reviews I had read I went in with low expectations. Embarkation was a nightmare. There were long lines that moved very slowly and there were large groups of very noisy people cutting in the line and pretending they did not speak English so they didn't need to explain themselves. Immigration and security was very slow and we even saw one of the officers asking the check in team to keep things slow as security was taking a long time so there were lines everywhere.
The ship itself is old but has been quite well maintained although it is showing a little wear and tear in some areas and they have a tendency to try to mask funky smells with very strong sickly sweet floral scented air freshners. We did encounter a few maintenance issues like one of the public bathrooms not having water and water dripping from the ceiling in one of the cabin corridors.
The cabin was one of the positives as it was a nice size and we were expecting it to feel small but it was very reasonable in size and we liked the decor. Shower was a little cramped and they still have shower curtains which is a shame.
The cabin was actually a nice surprise as I went in with low expectations and it was actually nice. It is a little smaller than other inside cabins on other ships I've been on but as it was wider it felt about the same size. The decor was nice and only the bathroom was showing some wear and tear although everything worked properly. The biggest negative is the shower which was quite small with the ever annoying shower curtain.
The room had two top pull down beds which did not bother us but are an eye sore.
We were not very pleased with our room attendant. Although he was friendly and left everything clean when he did the daily service, he never did turndown service. He just left our daily program in the cabin for the following day and even though sometimes we had had an afternoon nap or taken a shower after a shore excursion he didn't make up the bed again or change the towels in the evening. Not sure if this is company policy but if it is they should change this as all other cruise companies I've been on offer this service. Especially on caribbean cruises when most of the time you go out swimming during the day and you take a shower before dinner.
We took the free shuttle to the Hard Rock Cafe and enjoyed our day at the beach and swimming pool.
The weather wasn't very good so we just walked around for a while, did some shopping and went back to the ship. We'd been there before so weren't too disappointed.