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In the past five years we have done two transatlantic cruises per year on the Navigator of the Seas. It was not available (supposedly being refurbished - hopefully better than the supposed refurbishment they just completed on the Independence of the Seas). 1. The food in the main Dining room was mediocre at best. Length of time for overall service resulted in missing some of the evening entertainment. Much of the time the food was barely warm. 2. Our cabin attendant – took two days to get tissues after they had been requested, we had to ask for soap to use by the sink to wash our hands (never got any but fortunately I did have some in my toilet articles), we were in a disabled cabin and so asked for a wedge for the door for us to use but each time he gave us one it would disappear the next time he came. 3. Despite being told that this ship had been recently refurbished it was obvious that the carpet in our cabin had been patched together. Our last night on board my toe caught in one of the areas where the carpet was coming apart causing me to fall injuring my shoulder. 4. The trivia’s were held in the Schooner Bar which has very limited access for people in wheelchairs or scooters. 5. Only one shore excursion was available for disabled people. Inexcusable! 6. We never could get a run down of our charges on our TV screen so we had to wait in line at Customer Service (very long lines most of the time because of the number of people onboard). 7. Space for the disabled in the Theatre were reserved only on deck 3 rather than on 3 and 4 like on the Navigator. Lots of disabled people on board. 8. Trying to get through the Royal Promenade was extremely difficult with all of the tables for the different shops selling things and with the amount of people it became even more of a bottleneck. The definition of Promenade is a leisurely walk taken for pleasure, to display one’s finery, etc; a public place for such a walk as an avenue, the deck of a ship, etc. There was no chance of a relaxing or leisurely walk along the “Promenade” as busy as it was most of the morning, afternoon and evening. Zumba on the Promenade – seriously! I / We feel that Royal Caribbean was ill equipped to deal with the amount of people on board. This includes the wait for the elevators – same amount of elevators as on the Navigator but substantially more people on board and a considerable number of people on board were disabled.

If this had been my first transatlantic cruise if would have been my last

Independence of the Seas Cruise Review by sunset481

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Trip Details
  • Sail Date: October 2018
  • Destination: Transatlantic
  • Cabin Type: Ocean View
In the past five years we have done two transatlantic cruises per year on the Navigator of the Seas. It was not available (supposedly being refurbished - hopefully better than the supposed refurbishment they just completed on the Independence of the Seas).

1. The food in the main Dining room was mediocre at best. Length of time for overall service resulted in missing some of the evening entertainment. Much of the time the food was barely warm.

2. Our cabin attendant – took two days to get tissues after they had been requested, we had to ask for soap to use by the sink to wash our hands (never got any but fortunately I did have some in my toilet articles), we were in a disabled cabin and so asked for a wedge for the door for us to use but each time he gave us one it would disappear the next time he came.

3. Despite being told that this ship had been recently refurbished it was obvious that the carpet in our cabin had been patched together. Our last night on board my toe caught in one of the areas where the carpet was coming apart causing me to fall injuring my shoulder.

4. The trivia’s were held in the Schooner Bar which has very limited access for people in wheelchairs or scooters.

5. Only one shore excursion was available for disabled people. Inexcusable!

6. We never could get a run down of our charges on our TV screen so we had to wait in line at Customer Service (very long lines most of the time because of the number of people onboard).

7. Space for the disabled in the Theatre were reserved only on deck 3 rather than on 3 and 4 like on the Navigator. Lots of disabled people on board.

8. Trying to get through the Royal Promenade was extremely difficult with all of the tables for the different shops selling things and with the amount of people it became even more of a bottleneck. The definition of Promenade is a leisurely walk taken for pleasure, to display one’s finery, etc; a public place for such a walk as an avenue, the deck of a ship, etc. There was no chance of a relaxing or leisurely walk along the “Promenade” as busy as it was most of the morning, afternoon and evening. Zumba on the Promenade – seriously!

I / We feel that Royal Caribbean was ill equipped to deal with the amount of people on board. This includes the wait for the elevators – same amount of elevators as on the Navigator but substantially more people on board and a considerable number of people on board were disabled.
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Cabin Review

Ocean View
Cabin 2N 2644
Carpet had been pieced together. One part came up causing me to catch my toe in it and fall. Not terribly clean but that was down to the lousy cabin steward. 2nd worst Cruise (Norwegian was the worst), and absolutely the worst overall service.
Deck 3 Inside Cabins, Outside Cabins