I have read some of the reviews about this cruise and couldn't disagree more with some. We are 3 star mariners with Holland America - not that this means anything - other than we wouldn't cruise Holland America if we didn't appreciate what they do; but we have also taken other cruises. I would agree that the ship could use some updating - but our suite was very acceptable. The food was very very good - yes, the meal choices were harder on this cruise but the staff was obviously trying to meet the dietary needs of all diners - which means you must provide vegetarian, gluten-free, restrictions based on religious beliefs, diabetic restrictions, and on and on. And they also tried to feature the many places we visited. The servers, wine stewards, dining room supervisors, etc. were all very focused on making sure the experience was exceptional ... on a number of occasions I asked for a modification to the standard dinner and always received what I requested. There wasn't a meal that we had where we weren't asked if our meal was satisfactory. And our order was taken and our first course delivered within 10 minutes of sitting down at the table. Our glasses were kept full as well. The shows were very good for what you'd expect for ship entertainment; throughout the entire cruise (we got off in Aukland) people seemed to really enjoy them - the showroom was packed every night and the applause was loud. We ended our evening with coffee and reading in a number of the lounge areas and the music was great in every one we sat in. Keeping in mind that we had a number of "sea" days, they tried to provide a variety of things to do - cooking classes, digital classes, a movie every afternoon in the showroom, health related classes, massages, talks on the cultures we encountered by people of the region and the history of those areas, talks on the various animals of the region, a library full of books to read, updates on the coming excursions, puzzles to work on, card games to participate in, board games to play, etc. BUT, we took this cruise knowing that we'd have to be able to entertain ourselves as well and we came prepared. We also told our children not to expect a lot of communication from us because we anticipated that wifi and internet could be sketchy. We went on a shore excursion at every stop but one (this is not typical for us) because we wanted to meet the people and experience the culture of the area and we were not disappointed - what an education. I really couldn't pick my favorite - they were all wonderful. Every member of the staff that we encountered was absolutely phenomenal - from the dining room to the ship maintenance people to the room stewards. Wonderful wonderful people - always smiling and always making you feel important. These people work hard and sometimes at very unappreciated positions. It was amazing being with them for 32 days and really getting to know them - all of them with a story to tell about their life journey. This was one of those trips where you get home and wonder how you're going to explain the trip to someone so that they can get a feel for what you experienced. Would we go on a Holland America cruise again - absolutely.

Amazing Trip

Noordam Cruise Review by Cruisers1013

9 people found this helpful
Trip Details
  • Sail Date: October 2018
  • Destination: South Pacific
  • Cabin Type: Large Ocean-View Stateroom
I have read some of the reviews about this cruise and couldn't disagree more with some. We are 3 star mariners with Holland America - not that this means anything - other than we wouldn't cruise Holland America if we didn't appreciate what they do; but we have also taken other cruises. I would agree that the ship could use some updating - but our suite was very acceptable. The food was very very good - yes, the meal choices were harder on this cruise but the staff was obviously trying to meet the dietary needs of all diners - which means you must provide vegetarian, gluten-free, restrictions based on religious beliefs, diabetic restrictions, and on and on. And they also tried to feature the many places we visited. The servers, wine stewards, dining room supervisors, etc. were all very focused on making sure the experience was exceptional ... on a number of occasions I asked for a modification to the standard dinner and always received what I requested. There wasn't a meal that we had where we weren't asked if our meal was satisfactory. And our order was taken and our first course delivered within 10 minutes of sitting down at the table. Our glasses were kept full as well. The shows were very good for what you'd expect for ship entertainment; throughout the entire cruise (we got off in Aukland) people seemed to really enjoy them - the showroom was packed every night and the applause was loud. We ended our evening with coffee and reading in a number of the lounge areas and the music was great in every one we sat in. Keeping in mind that we had a number of "sea" days, they tried to provide a variety of things to do - cooking classes, digital classes, a movie every afternoon in the showroom, health related classes, massages, talks on the cultures we encountered by people of the region and the history of those areas, talks on the various animals of the region, a library full of books to read, updates on the coming excursions, puzzles to work on, card games to participate in, board games to play, etc. BUT, we took this cruise knowing that we'd have to be able to entertain ourselves as well and we came prepared. We also told our children not to expect a lot of communication from us because we anticipated that wifi and internet could be sketchy. We went on a shore excursion at every stop but one (this is not typical for us) because we wanted to meet the people and experience the culture of the area and we were not disappointed - what an education. I really couldn't pick my favorite - they were all wonderful. Every member of the staff that we encountered was absolutely phenomenal - from the dining room to the ship maintenance people to the room stewards. Wonderful wonderful people - always smiling and always making you feel important. These people work hard and sometimes at very unappreciated positions. It was amazing being with them for 32 days and really getting to know them - all of them with a story to tell about their life journey. This was one of those trips where you get home and wonder how you're going to explain the trip to someone so that they can get a feel for what you experienced. Would we go on a Holland America cruise again - absolutely.
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