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Norwegian Jewel Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,389 Reviews

Good Ship - Bad (Corporate) Company

Norwegian Jewel Cruise Review by dotty58

5 people found this helpful
Trip Details
  • Sail Date: Nov 2018
  • Destination: Asia
  • Cabin Type: Mid-Ship Inside

Cabin smallest we had ever had, cabin steward hard to comment on as we only saw him a couple of time's but he was very pleasant when we did bump into him . Trips so overpriced we actually cancelled them all apart from the first one (Phuket) and did our own thing from then on for easily a quarter of the price being asked for by NCL, we were very lucky that another passenger mentioned this to us, Something I would recommend to everybody! Entertainment in the evening on two particular nights was excellent and would have happily paid to see them in the West End but the rest was pretty mediocre. We dined on 3 separate nights in Speciality restaurants being Cagney's, Moderno Churrascaria, & La Cucina. Cagneys was excellent, Moderno was also very good, but would not rate La Cucina (poor menu choice and food was only luke warm and not particularly appetising). The main restaurants were reasonable apart from the food when it reached us was nearly always lukewarm, but have to say the staff were on the whole lovely. With so many cruise lines to choose from would we go with NCL again it is very debatable as overall impression was of a company putting profit over the wellbeing of their customers, especially as the life boat drill was a farce and I have never seen anything like it on any other cruise line, heaven help us if there had been an emergency!!

dotty58's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
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Shore Excursions
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Cabin Review

Mid-Ship Inside
Cabin IB 9557

The Cabin was very small by comparison with other ships that we have travelled on

Port & Shore Excursion Reviews


Loved Singapore - just wished we had more time there. Very clean, Hospitable, Loads to do, and felt very safe


We took the first and only NCL Excursion Trip and this was to the National Park (Boat Trip). The guide was very good and attentive, Coach was of good quality. The Trip into the Park provided us with difficulty as the Boats used are not suitable with anyone that is not fully mobile. Even my reasonably fit 6'2" Husband struggled getting in and out of it.

The Tender Transfer from ann back to the Ship were very poor and very overcrowded - and especially uncomfortable especially as they turned the cooling fans off in the cabin as we were trying to dock with the ship.


As explained we got off and found a local Taxi Driver who created a 3 hour trip for us. He was brilliant and I would very strongly recommend that passengers consider doing this.

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