This is my 15th cruise, spread over 5 cruise lines. My third NCL and most likely my last NCL.

Where to start....

It’s no secret that NCL nickels and dimes you to no end, however they have reached new lows. I understand that it’s a business that needs to make a profit but NCL needs to learn that they must provide a service, and in this business a good service to compete. Most people have the beverage package, which NCL charges a 20% gratuity. Well, trying to find someone to serve you on this ship is near impossible and when you do, they’re expecting cash tips from you. On Other cruise lines I have actually been annoyed at how many servers asked me if I needed anything to drink, well I miss that service ! I don’t really blame the workers as most of them are working as hard as they can, it’s just that bars and restaurants are severely understaffed. Dinner in the complimentary dining rooms is not very impressive food and not very impressive service. So, you pay a fee and go to the a la carte restaurant. Well, the food is much better however, the service is ridiculously slow. Waiters are literally running trying to cover their tables and often forget you. And then when they see you’re unhappy ( in my case waiting an hour for my medium cooked steak that finally arrived near raw) they become nervous that perhaps you will complain to their supervisors.... just making things worse. Read more